Hayleigh Burdine
Yucaipa,CA
Summary
Dedicated and experienced Registered Dental Assistant with comprehensive skills in both clinical and administrative operations. Skilled in patient care, chairside assisting, billing, insurance processing, and front office management. Passionate about providing quality dental care and ensuring a positive experience for every patient.
Overview
8
8
years of professional experience
Work History
Front Office Coordinator- Back Office Assistant
DosSantos Dental
Yucaipa, CA
11.2022 - Current
- Coordinated patient scheduling, optimizing appointment flow for enhanced office efficiency.
- Managed front desk operations, ensuring seamless communication between patients and dental staff.
- Processed and reconciled insurance claims to ensure accurate billing.
- Managed patient scheduling and appointment confirmations to optimize office workflow.
- Coordinated insurance verification and claims processing for efficient billing operations.
- Coordinated communication between patients, providers, and insurance companies for resolution of billing inquiries.
- Prepared treatment rooms, ensuring cleanliness and compliance with safety protocols.
Registered Dental Assistant-RDAEFII
Beaumont Smiles
Beaumont, CA
10.2019 - 11.2022
- Assisted in patient assessments and recorded vital signs to ensure accurate health information.
- Prepared and sterilized dental instruments, maintaining compliance with safety protocols.
- Educated patients on oral hygiene practices, enhancing their understanding of preventive care.
- Managed appointment scheduling and patient flow to optimize office efficiency.
- Supported dentists during procedures, ensuring timely completion and patient comfort.
- Supervised daily operations of dental procedures, ensuring compliance with safety standards and protocols.
Registered Dental Assistant
Imperial Dental
Yucaipa, CA
06.2017 - 10.2019
- Assisted in patient care and comfort during dental procedures.
- Updated patient records regularly after each appointment or procedure to ensure accurate documentation.
- Prepared examination rooms by sterilizing instruments and ensuring all necessary supplies were available.
- Educated patients on oral hygiene practices and post-treatment care instructions.
- Maintained accurate patient records using digital management systems to ensure compliance with regulations.
- Prepared lab cases, poured models, and maintained inventory.
Education
RDAEFII - Registered Dental Assisting in Extended Functions
Loma Linda University
Loma Linda, CA04-2021
Skills
- Customer service
- Reception duties
- Dentrix proficiency
- Patient care coordination
- Front office management
- Insurance verification
- Patient relations
- Cross-training capabilities
- CPR/AED
- Highly reliable
- Friendly, positive attitude
Timeline
Front Office Coordinator- Back Office Assistant
DosSantos Dental
11.2022 - Current
Registered Dental Assistant-RDAEFII
Beaumont Smiles
10.2019 - 11.2022
Registered Dental Assistant
Imperial Dental
06.2017 - 10.2019
RDAEFII - Registered Dental Assisting in Extended Functions
Loma Linda University