- A trusting face in the community, giving back to my community, and helping deeply move me
- Regularly practice mindfulness and meditation for overall wellness
- Volunteer Work
- Reading
- I like working with my hands and fixing things
Hayleigh Kirkwood
Marion
Summary
Detail-oriented professional with robust skills in staff training and inventory management. Known for effective problem-solving and a commitment to compliance, ready to leverage expertise to work properly within any situation
Overview
4
4
years of professional experience
Work History
Assistant Manager
Maurices
Marion, IN
10.2024 - Current
- Assisted in training and developing team members to enhance store performance and customer service.
- Implemented visual merchandising strategies to optimize product presentation and boost sales.
- Coordinated daily operations, ensuring efficient stocking and inventory management for seamless customer experience.
- Analyzed sales data to identify trends, facilitating informed decision-making for promotional strategies.
- Ensured compliance with company policies and procedures, maintaining high standards of operational integrity.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly and effectively.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Furniture Sales Associate
Big Lots
Marion, IN
07.2022 - 10.2024
- Assisted customers in selecting furniture, addressing inquiries, and providing product knowledge.
- Maintained organized sales floor by restocking merchandise and ensuring displays were visually appealing.
- Collaborated with team members to achieve sales goals and enhance customer satisfaction.
- Processed transactions efficiently using point-of-sale systems, ensuring accuracy and compliance with policies.
- Trained new associates on product features, store procedures, and customer service standards.
- Implemented promotional strategies to increase foot traffic and boost sales during peak seasons.
- Resolved customer complaints promptly, fostering positive relationships and repeat business opportunities.
- Analyzed inventory levels to recommend reorders and optimize stock availability for best-selling items.
- Handled sales transactions efficiently, ensuring accurate pricing and payment processing.
- Contributed to a positive and welcoming store environment through excellent customer service skills.
Education
No Degree - Criminal Justice
Indiana University, Kokomo
Kokomo, INHigh School Diploma -
Marion High School
Marion, IN05-2024
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Staff training and development
- Task delegation
- Goal setting
Interests
Timeline
Assistant Manager
Maurices
10.2024 - Current
Furniture Sales Associate
Big Lots
07.2022 - 10.2024
No Degree - Criminal Justice
Indiana University, Kokomo
High School Diploma -
Marion High School