Summary
Overview
Work History
Education
Skills
Timeline
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HAYLEY ARANDA

Customer Service
Minneapolis,MN

Summary

Hardworking young professional with stellar experience all over. Aiming to leverage a proven knowledge of communications, customer service, social media and client relation skills to successfully fill the roll at your company. Frequently praised as efficient and passionate by my peers.

Overview

8
8
years of professional experience

Work History

Lead Server

LEAD SERVER, TGI Friday's
, MN
01.2020 - Current
  • Served lunch and dinner to 50-100 customers per shift at a national chain restaurant.
  • Memorize over 30 menu items and rotating specials in order to give customized recommendations to guests.
  • Maintained and enforced strict and up-to-date cleanliness and social distancing policies regarding the COVID-19 outbreak to ensure both employee safety and customer satisfaction.

On-Air Radio Personality

Leighton Broadcasting
Winona, MN
08.2018 - 01.2020
  • Worked with advertisers to plan and implement successful advertising campaigns.
  • Developed storylines for broadcasts to engage listeners and increase audience numbers.
  • Shared public service announcements, music information and upcoming events with audiences.
  • Proofed news stories to catch and edit prior to on-air reading.
  • Ran the camera from the jumbotron at Winona State Universities football games.

WAITSTAFF MANAGER

Jefferson Pub And Grill
Winona, MN
05.2018 - 01.2020
  • Trained workers in every position, including food preparation, money handling and cleaning roles.
  • Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
  • Swiftly and successfully resolved conflict resulting in customer satisfaction 100% of the time.
  • Warmly greeted new and returning customers and developed relationships resulting in customer loyalty.

CUSTOMER SERVICE REPRESENTATIVE

Target
Lake Geneva, WI
11.2014 - 05.2018
  • Regularly ensured all shelves and displays were properly stocked in a neat and orderly fashion.
  • Informed customers about all the latest sales, marketing campaigns, fundraisers, coupons, and special offerings at the store.
  • Troubleshot and resolved issues with cash registers, card scanners and printers.
  • Trained new team members in cash register operation, stock procedures and customer service.

Education

HIGH SCHOOL DIPLOMA -

Badger High School

Skills

Collaboration

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Timeline

Lead Server

LEAD SERVER, TGI Friday's
01.2020 - Current

On-Air Radio Personality

Leighton Broadcasting
08.2018 - 01.2020

WAITSTAFF MANAGER

Jefferson Pub And Grill
05.2018 - 01.2020

CUSTOMER SERVICE REPRESENTATIVE

Target
11.2014 - 05.2018

HIGH SCHOOL DIPLOMA -

Badger High School

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HAYLEY ARANDACustomer Service