Hayley Clevenger
New Washington,OH
Summary
Knowledgeable and resourceful Bar Manager trained in bar operations and offering diligent leadership, planning and organizational skills. Known for high productivity and efficient task completion. Skilled in inventory management, customer service, and staff training. Excels in leadership, communication, and problem-solving to enhance team performance and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Bar Manager
American Legion Post 447
Plymouth, Ohio
06.2019 - Current
- Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
- Reviewed monthly sales reports to identify areas of improvement and growth opportunities.
- Ordered and maintained an adequate supply of alcoholic beverages, glassware, garnishes, ice, napkins, straws and other items needed for drinks.
- Developed drink recipes and menus to meet customer preferences while optimizing profitability.
- Maintained accurate records of liquor inventory and purchases for budgeting purposes.
- Managed day-to-day operations including opening and closing duties, scheduling shifts for employees, cash handling procedures and payroll processing.
- Created promotional materials such as flyers or posters to advertise specials or upcoming events.
Receptionist
Avita
Galion, Ohio
09.2022 - 09.2023
- Performed data entry tasks into various computer systems accurately and promptly.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Updated and recorded customer or client information to maintain accounts.
- Maintained daily calendars, set appointments with clients and planned daily office events.
Education
High School Diploma -
Buckeye Central
New Washington, OH05-2016
Some College (No Degree) - Registered Nursing
North Central State College
Mansfield, OHSkills
- Foodservice management
- Service-oriented mindset
- Marketing and sales experience
- Effective communication skills
- Labor cost management
- Efficient record management
- Training and mentorship
Timeline
Receptionist
Avita
09.2022 - 09.2023
Bar Manager
American Legion Post 447
06.2019 - Current
High School Diploma -
Buckeye Central
Some College (No Degree) - Registered Nursing
North Central State College