Hayley Cochrane
Pembroke,NH
Summary
Detail-oriented Health Unit Coordinator with expertise in patient communication, appointment scheduling, and health record management. Dedicated to enhancing operational efficiency and ensuring exceptional patient care.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Health Unit Coordinator
Concord Hospital
Concord, NH
2026.02 - Current
- Coordinated patient admissions and discharges to streamline hospital operations.
- Managed communication between healthcare staff and patients for efficient care delivery.
- Scheduled appointments and coordinated patient follow-ups with medical teams.
- Assisted nursing staff by preparing necessary documentation and reports.
- Maintained confidential patient records in compliance with hospital policies.
- Answered incoming calls and routed them to the appropriate departments or staff members.
- Coordinated communication between various departments within the facility regarding patient care needs.
- Managed daily operations of the health unit including filing, faxing, photocopying.
- Organized patient records, charts, and other documents in an orderly manner.
- Managed communication between medical staff and patients to ensure clarity.
Sales Associate
Piches Ski And Sport Shop
Gilford, New Hampshire
2022.02 - Current
- Assisted customers in selecting ski and sport equipment based on needs.
- Maintained organized displays to enhance product visibility and appeal.
- Processed sales transactions using point-of-sale systems accurately.
- Provided expert product knowledge to inform customer purchasing decisions.
- Managed inventory levels by restocking merchandise as needed.
- Handled customer inquiries and resolved issues promptly and professionally.
- Participated in training new associates on store policies and procedures.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Answered incoming telephone calls to provide store, products and services information.
- Maintained up-to-date knowledge of store merchandise and policies.
Education
High School Diploma -
Bishop Brady
Concord, NH2025-06
Associate of Science - General Studies
NHTI
Concord, NH2026-07
Skills
- Patient communication
- Appointment scheduling
- Health record management
- Administrative support
- Team collaboration
- Document organization
- Workflow coordination
- Chart assembly
- Professionalism and ethics
- Medical terminology proficiency
Certification
- Basic Life Support
- AED
- CPR
Timeline
Health Unit Coordinator
Concord Hospital
2026.02 - Current
Sales Associate
Piches Ski And Sport Shop
2022.02 - Current
High School Diploma -
Bishop Brady
Associate of Science - General Studies
NHTI