Hayley Fryer
Nashville,TN
Summary
Dedicated food service professional with a strong focus on customer satisfaction, efficiency, and teamwork. Proven ability to streamline operations and enhance dining experiences.
Overview
3
3
years of professional experience
Work History
Food Service Worker
Compass Group USA
Nashville, TN
10.2024 - Current
- Operated kitchen equipment to prepare and serve meals efficiently.
- Maintained cleanliness and organization of food service areas to ensure safety standards.
- Assisted in inventory management by tracking stock levels and reporting shortages.
- Collaborated with team members to streamline food prep processes, enhancing workflow efficiency.
- Implemented feedback mechanisms to improve customer satisfaction in dining services.
- Managed daily operations, ensuring compliance with health regulations and quality standards.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
Patient Dining Associate
Compass Group USA
Columbia SC
08.2024 - 10.2024
- Delivered exceptional customer service, ensuring a positive dining experience for guests.
- Assisted in food preparation and presentation, maintaining high standards of quality and cleanliness.
- Operated kitchen equipment safely and efficiently, adhering to all safety protocols.
- Collaborated with team members to streamline dining operations and improve workflow efficiency.
- Assessed plated meals for adherence to presentation standards and verified food items against guests' orders prior to delivery.
- Responded promptly to guest inquiries, enhancing overall satisfaction and fostering repeat business.
To-Go Specialist
Texas Roadhouse
Columbia SC
03.2023 - 10.2024
- Prepared accurate and timely to-go orders for customers, ensuring quality and presentation standards.
- Communicated effectively with kitchen staff to coordinate order preparation and delivery.
- Managed multiple orders simultaneously, enhancing efficiency during peak service times.
- Assisted in training new team members on procedures and best practices for to-go services.
- Utilized POS systems to process transactions and track order status efficiently.
- Responded promptly to customer inquiries, resolving issues related to orders or service effectively.
Education
High School Diploma -
Richland Northeast High School
Columbia, SCSkills
- Quick learner
- Positive attitude
- Multitasking
- Customer service
Timeline
Food Service Worker
Compass Group USA
10.2024 - Current
Patient Dining Associate
Compass Group USA
08.2024 - 10.2024
To-Go Specialist
Texas Roadhouse
03.2023 - 10.2024
High School Diploma -
Richland Northeast High School