Summary
Overview
Work History
Education
Skills
Timeline
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Hayley Gerda

Mansfield,TX

Summary

Capable and passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Strong history of exceptional service in all past establishments. Always on time and with a great attitude.

Overview

16
16
years of professional experience

Work History

Bartender/Server

Vicki Hall Staffing LLC
06.2023 - Current
  • Increasing customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Reducing wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Maintaining a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributing a positive work environment through effective teamwork and communication with colleagues.
  • Supporting special events through attentive service, adapting quickly to varying needs of guests or clients.
  • Manage cash handling duties responsibly, ensuring accurate accounting at the end of each shift.

Facilitator

ECHO Education
01.2023 - Current
  • Assisting in curriculum development for better learning outcomes and increased student engagement.
  • Delivering impactful instruction using various teaching methods tailored to individual student needs.
  • Fostering a supportive learning environment, addressing diverse needs and catering to different learning styles.
  • Enhancing student learning experiences by arranging hands-on activities during field trips.

Graphic Designer

Self Employed
04.2018 - Current
  • Developing innovative design concepts that effectively communicate brand identity and boost overall brand awareness.
  • Creating engaging social media graphics that drove user engagement and increased online visibility.
  • Managing multiple projects simultaneously, ensuring timely completion of deliverables while maintaining high-quality standards.

General Manager

Oliver's Fine Foods
05.2008 - 04.2018
  • Boosted restaurant revenue by implementing innovative marketing strategies and promotions.
  • Enhanced customer satisfaction through consistent delivery of high-quality food and service.
  • Developed and maintained a strong team of motivated staff by providing ongoing training and development opportunities.
  • Reduced employee turnover by fostering a positive work environment and offering competitive compensation packages.
  • Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
  • Oversaw facility maintenance, ensuring a clean, safe, and inviting atmosphere for patrons.
  • Negotiated with vendors to secure the best pricing on quality ingredients and supplies while maintaining cost control measures.

Education

Fine Arts

Tarrant County College District
Fort Worth, TX

Skills

  • Food Service
  • Payment Processing
  • Beverage Preparation
  • Health Codes Compliance
  • Liquor, Beer, and Wine Knowledge
  • Engaging Personality
  • Order Management
  • Cash Register Operation
  • Responsible Alcohol Service

Timeline

Bartender/Server

Vicki Hall Staffing LLC
06.2023 - Current

Facilitator

ECHO Education
01.2023 - Current

Graphic Designer

Self Employed
04.2018 - Current

General Manager

Oliver's Fine Foods
05.2008 - 04.2018

Fine Arts

Tarrant County College District

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Hayley Gerda