Hayley Hunt
Lake Elsinore,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
5
5
years of professional experience
Work History
Server
Pepe’s Canyon Lake Cantina
Canyon Lake, Ca
03.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
Manager
Pacific Shores Board Shop
Lake Elsinore, CA
07.2019 - Current
- Processed returns and exchanges in line with store policies.
- Restocked front lanes and displays, following established merchandising procedures and standards.
- Assisted with store recovery to maintain clean and organized sales floor throughout shift.
- Watched store shelves and aisles for upkeep needs, including organizing products and cleaning up spills.
- Welcomed guests and offered quick assistance to handle diverse needs.
- Unboxed and restocked merchandise into attractive displays.
- Monitored customers for signs of fraud and theft to prevent store losses.
- Calculated sales prices and total purchases, and processed cash or credit transactions.
- Helped customers find desired items and sizes by closely supporting each person throughout the buying process.
- Maintained revenue by attracting customers with attractive sales displays.
Food Runner
Bernardo Winery
Poway, CA
09.2022 - 03.2023
- Maintained speed of service for food orders while minimizing errors and complaints.
- Delivered correct food items to tables according to order documentation.
- Collaborated well with other food runners to deliver orders accurately.
- Cleaned and sanitized food preparation and serving areas.
- Greeted customers and provided outstanding customer service.
- Kept detailed knowledge of and followed all food safety guidelines.
- Garnished dishes and quickly delivered items to customers, minimizing wait times.
Education
Temescal Canyon High School
Lake Elsinore, CA06.2020
Skills
- Food Preparation and Safety
- Buffet Setup and Takedown
- Menu Memorization
- Suggestive Selling
- Wine Pairings
- Food Sales and Promotion
- Table Setting Arrangements
- Special Dietary Requirements
- Cash Handling
- Food and Beverage Pairings
- Dish Preparation
- Wine Service
- Dining Customer Service
- Stocking and Replenishing
- High-Volume Dining
- Dining Area Maintenance
- Guest Relations Management
- To-Go Order Preparation
Timeline
Server
Pepe’s Canyon Lake Cantina
03.2023 - Current
Food Runner
Bernardo Winery
09.2022 - 03.2023
Manager
Pacific Shores Board Shop
07.2019 - Current
Temescal Canyon High School