Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Hayley Jernigan

Hickory,NC

Summary

Compassionate caregiver with background in providing personal care and assistance to clients. Proven ability to support daily living activities and foster comfortable environment. Demonstrated empathy and effective communication skills in client interactions. I was also a caregiver for my grandmother, who suffered from Cerebral Ataxia, for 5+ years.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Personal Care Aide

Home Instead
07.2024 - Current
  • Assisted clients with daily living activities, ensuring comfort and safety.
  • Provided companionship to enhance emotional well-being and reduce isolation.
  • Supported mobility by assisting with transfers and ambulation as needed.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Maintained a clean and safe environment by performing light housekeeping tasks.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.

Food Service Worker

Taco Bell
02.2024 - 06.2024
  • Maintained organized workstations, enhancing workflow and reducing service delays.
  • Adapted quickly to changing tasks during peak hours, demonstrating flexibility under pressure.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Operated cash register accurately, managing transactions efficiently while providing excellent customer service.

Sales Associate

Dollar General
06.2023 - 02.2024
  • Assisted customers in locating products, enhancing shopping experience and satisfaction.
  • Maintained organized merchandise displays, ensuring product visibility and accessibility.
  • Processed transactions accurately using point-of-sale (POS) systems for efficient sales operations.
  • Restocked shelves timely to maintain inventory levels and meet customer demand.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Engaged with customers to build rapport and loyalty.

Food Service Worker

McDonald's
04.2021 - 06.2023
  • Assisted in food preparation and presentation, ensuring adherence to quality standards.
  • Operated kitchen equipment safely, maintaining cleanliness and efficiency during service.
  • Collaborated with team members to deliver exceptional customer service in fast-paced environment.
  • Followed food safety protocols, contributing to a safe dining experience for customers.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Developed and maintained positive relationships with customers to enhance service.
  • Enhanced customer satisfaction by maintaining a clean and organized dining area.
  • Developed rapport with customers, fostering loyalty, repeat business, and positive word-of-mouth referrals.
  • Utilized POS system to receive and process food and beverage orders.
  • Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.

Education

Croatan High School
Newport, NC
06-2022

Nurse Aide Level 1 -

Caldwell Community College And Technical Institute
Hudson, NC
08-2025

Skills

  • Compassionate caregiving
  • Housekeeping tasks
  • Patient care
  • Vital signs monitoring
  • Grooming assistance
  • Emotional support
  • First aid and safety
  • Physical mobility assistance
  • Toileting assistance
  • Companionship
  • Personal hygiene support

Certification

  • PCA - Personal Care Aide
  • BLS - Basic Life Support

Timeline

Personal Care Aide

Home Instead
07.2024 - Current

Food Service Worker

Taco Bell
02.2024 - 06.2024

Sales Associate

Dollar General
06.2023 - 02.2024

Food Service Worker

McDonald's
04.2021 - 06.2023

Croatan High School

Nurse Aide Level 1 -

Caldwell Community College And Technical Institute

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Hayley Jernigan