Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hayley Kelly

Bullard,TX

Summary

I have 20+ years in the Medical Field. I have successfully built a wonderful career with a blessed wealth of knowledge throughout the years. Starting my career in Durable Medical Equipment Sales, then into Home Health Sales/Account Representative, and into the last 10 years in the Hospital/Clinical Laboratory Field.

Overview

9
9
years of professional experience

Work History

Coordinator Physicians Liaison

Christus TMFHS
Tyler, TX
11.2016 - Current

Hospital Lab Coordinator / Liaison to Physician Clinics.

My Role is to Coordinate, Facilitate, Manage & Maintain each Clinic I am assigned to, and all duties under the umbrella of the Laboratory Services. I manage all internal and external Lab related services. My duties include and are not limited to: Patient Care Services, Lab Resulting, Billing, Courier & Supply Services, Clinical & Technical Coordination. I maintain every aspect of Laboratory Services in each clinic with an individualized approach to keep a good standing healthy, happy, active, successful rapport from Clinic to Hospital Lab

.

I encompass professional relationships amongst each clinic to provide the best service possible for each and every patient encounter. I work one on one with Physicians, Mid Levels, Nursing, Phlebotomists, MA, Clinical & Clerical Staff as each role/department has a different need.

Any issues, concerns, questions that a clinic may have with Laboratory needs is my responsibility to promptly address the need, and provide a solution. I am the middle man between all Laboratory Departments and the Clinics.

Education

BBA - Marketing, Public Relations

The University of Texas At Tyler
Tyler, TX
12.2005

Skills

    Relationship Building, Customer Service, Great Communication Skills, Friendly & Happy Mannerism & Character, Team Work, Meeting Deadlines, Knowledgable in all the multi facets of my working field, Ethical Work Practices, Prompt Response to Problem Solving, and Managing Happy & Successful Accounts are the Skills that have made me very successful in the field of work for the last 20 years in the Medical Field

    I have also worked one on one with Patient Care now for 20 years as I have worked in Home Health as a Sales/Account Representative

Timeline

Coordinator Physicians Liaison

Christus TMFHS
11.2016 - Current

BBA - Marketing, Public Relations

The University of Texas At Tyler