Hayley Le
Katy,TX
Summary
Detail-oriented business major with a focus on supply chain management at the University of Houston-Downtown, graduating in 2027. Strong administrative, organizational, and communication skills developed through experience in healthcare operations, customer service, and hybrid office environments. Proficient in scheduling, documentation, workflow coordination, and using Epic for patient management. Reliable, organized, and a quick learner. Committed to contributing to office operations, administrative tasks, and supply chain functions.
Overview
5
5
years of professional experience
Work History
Server
Texas Roadhouse
Katy, Texas
05.2023 - Current
- Delivered high-volume customer service within fast-paced environment.
Managed multiple tasks with precision and professionalism.
Strengthened communication and teamwork across front-of-house operations.
Trained new employees to enhance operational efficiency.
Pharmacy Advocate Intern
Legacy Community Health
Houston, TX
09.2024 - 08.2025
- Utilized Epic dashboards to schedule appointments and monitor patient status effectively.
- Directed inbound and outbound calls, ensuring patients reached the correct departments.
- Engaged with pharmacists regarding follow-up procedures and patient communication.
- Participated in weekly team meetings, contributing insights to ongoing research projects.
- Adapted to diverse administrative tasks across remote and on-site environments.
Team Member
Gooey's
Cypress, TX
10.2020 - 09.2021
- Facilitated customer transactions and order preparation efficiently.
Maintained store cleanliness and organization to enhance customer experience.
Developed teamwork and customer service skills through daily interactions.
Education
Expected graduation: 2027 - Business Administration And Management
University of Houston-Downtown
Houston, TXSkills
- Data entry and record management using Epic dashboard
- Administrative support
- Scheduling and appointment management
- Effective communication
- Word Microsoft and Powerpoint
- Organization and detail-orientation
Timeline
Pharmacy Advocate Intern
Legacy Community Health
09.2024 - 08.2025
Server
Texas Roadhouse
05.2023 - Current
Team Member
Gooey's
10.2020 - 09.2021
Expected graduation: 2027 - Business Administration And Management
University of Houston-Downtown