Hayley Meyer
Manager
Cherry Valley,CA
Summary
Dynamic professional with a proven track record at Riley Family Enterprises, excelling in customer service and cash management. Leveraged meticulous attention to detail and a positive attitude to enhance operational efficiency and client satisfaction. Demonstrated strong problem-solving skills and administrative support, significantly improving workplace productivity and financial accuracy.
Overview
7
7
years of professional experience
Work History
Office Assistant
Riley Family Enterprises
02.2021 - Current
- Assisted staff with employee onboarding.
- Assisted staff with payroll.
- Managed all cash coming through the business and ensured it was recorded properly.
- Contributed to a positive work environment by fostering open communication among colleagues.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
- Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
- Answered phones and provided customers with helpful information about the business and all the different activities offered throughout the year.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
Owner
Hay's Tiny Trims
03.2020 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Consulted with customers to assess needs and propose optimal solutions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
Manager Of Livestock Operations
Riley Family Enterprises
08.2017 - Current
- Managed all aspects of operating an agritourism operation while maintaining a safe environment for employees, customers and animals under my supervision.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Improved safety procedures to create safe working conditions for workers.
- Achieved departmental goals by developing and executing strategic plans and performance metrics
Education
High School Diploma -
Bonita High School
La Verne, CA06-2019
Skills
- Customer service
- Positive attitude
- Time management
- Data entry
- File organization
- Verbal communication
- Administrative support
- Excel spreadsheets
- Strong problem solver
- Meticulous attention to detail
- Knowledge of basic California Labor Laws
- Knowledge of cash management
Accomplishments
- Organized new events to supplement income for the business in the off season.
- Supervised team of 20 staff members.
- Worked with supervisors to ensure overall goals for the department were being met.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Office Assistant
Riley Family Enterprises
02.2021 - Current
Owner
Hay's Tiny Trims
03.2020 - Current
Manager Of Livestock Operations
Riley Family Enterprises
08.2017 - Current
High School Diploma -
Bonita High School
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