Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hayley Mireles

Kyle,TX

Summary

Organized and detail-oriented leader skilled in problem-solving and critical thinking. Experienced in overseeing daily operations, staff training, and inventory management. Ready to leverage expertise to optimize restaurant operations and elevate customer satisfaction.

Overview

3
3
years of professional experience

Work History

Restaurant Manager

Spicy Bite
Kyle, TX
08.2024 - Current
  • Oversaw daily restaurant operations, ensuring compliance with health and safety standards.
  • Trained and mentored staff on customer service best practices and operational procedures.
  • Implemented inventory management systems to optimize stock levels and reduce waste.
  • Developed and executed promotional strategies to enhance customer engagement and increase sales.
  • Enhanced guest experiences by resolving complaints promptly and maintaining high service quality standards.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.

Retail Sales Associate

American Eagle Outfitters, Inc
San Marcos, TX
04.2023 - 05.2024
  • Assisted customers with product selection and provided exceptional service to enhance shopping experience.
  • Maintained visual merchandising standards to promote brand image and drive sales.
  • Processed transactions accurately and efficiently using point-of-sale system.
  • Collaborated with team members to achieve daily sales targets and optimize store operations.
  • Participated in training sessions to develop product knowledge and improve sales techniques.
  • Supported promotional events by setting up displays and engaging with customers effectively.
  • Greeted customers and helped with product questions, selections, and purchases.

Education

Bachelor of Science - Journalism

Austin Community College
Austin, TX
05-2027

Associate of Arts - Journalism

Austin Community College
Austin, TX
05-2027

Skills

  • Team management
  • Inventory control and record keeping
  • Customer engagement
  • Staff management
  • Organization and prioritization
  • Problem-solving
  • Critical thinking

Timeline

Restaurant Manager

Spicy Bite
08.2024 - Current

Retail Sales Associate

American Eagle Outfitters, Inc
04.2023 - 05.2024

Bachelor of Science - Journalism

Austin Community College

Associate of Arts - Journalism

Austin Community College