Organized and detail-oriented leader skilled in problem-solving and critical thinking. Experienced in overseeing daily operations, staff training, and inventory management. Ready to leverage expertise to optimize restaurant operations and elevate customer satisfaction.
Overview
3
3
years of professional experience
Work History
Restaurant Manager
Spicy Bite
Kyle, TX
08.2024 - Current
Oversaw daily restaurant operations, ensuring compliance with health and safety standards.
Trained and mentored staff on customer service best practices and operational procedures.
Implemented inventory management systems to optimize stock levels and reduce waste.
Developed and executed promotional strategies to enhance customer engagement and increase sales.
Enhanced guest experiences by resolving complaints promptly and maintaining high service quality standards.
Carefully interviewed, selected, trained, and supervised staff.
Reconciled cash and credit card transactions to maintain accurate records.
Tracked daily sales transactions and invoices for accurate and updated financial reporting.
Retail Sales Associate
American Eagle Outfitters, Inc
San Marcos, TX
04.2023 - 05.2024
Assisted customers with product selection and provided exceptional service to enhance shopping experience.
Maintained visual merchandising standards to promote brand image and drive sales.
Processed transactions accurately and efficiently using point-of-sale system.
Collaborated with team members to achieve daily sales targets and optimize store operations.
Participated in training sessions to develop product knowledge and improve sales techniques.
Supported promotional events by setting up displays and engaging with customers effectively.
Greeted customers and helped with product questions, selections, and purchases.