Hayley Padilla
Denver,CO
Summary
Over 10 years experience with hospitality and service. Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
2
2
years of professional experience
Work History
Server
Cinzzetti's Italian market
Northglenn, Colorado
03.2024 - 09.2024
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Handled money transactions accurately while following company procedures for handling cash payments.
Server
Lucilles American Cafe
Black Hawk, Colorado
10.2023 - 02.2024
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Prepared drinks according to standard recipes.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
Server
Joes Crab Shack - Va
Westminster, Colorado
10.2022 - 10.2023
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Prepared drinks according to standard recipes.
- Checked food before serving it to customers.
- Monitored dining room for cleanliness and proper set-up at all times.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Entertainment for guests including birthday celebrations and line dancing
Education
High School Diploma -
Colorado State High School
Denver, CO08-2009
Skills
- Table Bussing
- Order Management
- Daily specials memorization
- Table resetting
- Team member support
- Safe Food Handling
- Guest Engagement
- Cash Handling
- Menu presentation
- Sales expertise
Timeline
Server
Cinzzetti's Italian market
03.2024 - 09.2024
Server
Lucilles American Cafe
10.2023 - 02.2024
Server
Joes Crab Shack - Va
10.2022 - 10.2023
High School Diploma -
Colorado State High School
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