Hayley Peterson
Abilene,KS
Summary
Dynamic Assistant Manager at The Thun Group Inc. with a proven track record in enhancing customer satisfaction and streamlining operations. Skilled in team leadership and staff training, I foster a positive work environment while mentoring junior staff. My commitment to excellence and process improvement has significantly reduced errors and improved service quality.
Overview
1
1
year of professional experience
Work History
Assistant Manager
The Thun Group Inc.
Abilene, Ks
08.2025 - Current
- Assisted in training new staff on operational procedures and company standards.
- Implemented process improvements to streamline daily operations and reduce errors.
- Maintained inventory
- Worked with making / mixing drinks
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Education
High School Diploma -
Abilene High School
Abilene, KS05-2023
Skills
- Customer service
- Team leadership
- Staff training and development
Timeline
Assistant Manager
The Thun Group Inc.
08.2025 - Current
High School Diploma -
Abilene High School