Hayley Robinson
North Attleboro,MA
Summary
Hello! I am a results-driven professional with a proven track record in exceptional customer service and satisfaction. Known for strong communication, guest engagement, and multitasking skills, contributing to high sales performance and positive, memorable customer interactions.
Overview
2026
2026
years of professional experience
Work History
Beverage Cart Bartender
Cape Club of Sharon
04.2025 - 12.2025
- Maintained having top sales by promoting beverages and quality customer service.
- Mixed and served several beverages according to recipes and customer preferences.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and restocking inventory.
- Carrying heavy items to and from the beverage cart.
- Ensured cleanliness and organization of bar area and golf cart.
- Implemented strategies for efficient workflow during peak hours to reduce wait times for guests.
Server
Cape Club of Sharon
09.2024 - 12.2025
- Provided exceptional customer service and guaranteed customer satisfaction.
- Promoted food and suggestions to ensure a higher value experience.
- Managed order accuracy, ensuring timely delivery of food and beverages to guests.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously and providing equal service.
- Collaborated with kitchen staff to provide efficient service and correct orders.
- Trained new servers on menu offerings and day to day operations.
- Adapted quickly to changing menu items and special requests from guests including allergies.
- Worked with POS system to place orders and manage bills.
- Cultivated warm relationships with regular customers.
Leasing Associate
Brady Sullivan
09.2024 - 03.2025
- Lead property and individual apartment tours and kept prospects engaged.
- Followed up on all prospect inquiries through email and calls.
- Created and managed leases and documentation and to ensure accuracy and efficiency.
- Maintained professionalism and followed fair housing laws.
- Coordinated with maintenance teams to address tenant requests promptly and effectively.
- Collected checks and properly filed them.
- Used systems like Yardi, Microsoft, AI.
ABA Therapist
Southeastern ABA
06.2023 - 06.2024
- Worked 1:1 with children on the autism spectrum in homes and community.
- Developed and implemented individualized treatment plans for clients with diverse needs.
- Collaborated with families to enhance communication and promote behavioral improvements.
- Monitored client progress and documented behavior changes to inform treatment adjustments.
Educator
KinderCare Learning Centers
2020 - 2024
- Maintained an inclusive classroom of 20 students while catering to diverse learning needs.
- Fostered positive relationships with families, enhancing communication and support for children's development.
- Collaborated with staff to create engaging educational lessons and environment.
- Mentored new educators, providing guidance on best practices in early childhood education strategies.
Educator
Robbins Children's Programs
2015 - 2020
- Developed and implemented age-appropriate lesson plans to foster cognitive development.
- Collaborated with parents to support children's emotional and social growth.
- Conducted regular assessments to monitor student progress and adapt curricula accordingly.
- Enhanced classroom management strategies, creating a positive learning environment for all students.
Store Associate
Calvin Klein
2016 - 2018
- Delivered exceptional customer service to enhance shopping experience and ensure customer satisfaction.
- Managed inventory control to ensure accurate stock levels.
- Assisted in visual merchandising, maintaining store aesthetics according to brand guidelines.
- Provide assistance with shopping choices while maintaining professional.
Education
Certificate - Real Estate
Massachusetts Academy of Real Estate
Braintree, MA10-2025
Completed Some Courses -
Fisher College
Boston, MA01-2020
High School Diploma -
North Attleboro High School
North Attleboro, MA05-2017
Skills
- Exceptional Customer Service
- Sales proficiency
- Strong multitasking
- Engaging personality
- Great communication
- Guest engagement
- Problem-solving
- Self-motivation
- Organizational
- Adaptability
Timeline
Beverage Cart Bartender
Cape Club of Sharon
04.2025 - 12.2025
Server
Cape Club of Sharon
09.2024 - 12.2025
Leasing Associate
Brady Sullivan
09.2024 - 03.2025
ABA Therapist
Southeastern ABA
06.2023 - 06.2024
Educator
KinderCare Learning Centers
2020 - 2024
Educator
Robbins Children's Programs
2015 - 2020
Store Associate
Calvin Klein
2016 - 2018
Certificate - Real Estate
Massachusetts Academy of Real Estate
Completed Some Courses -
Fisher College
High School Diploma -
North Attleboro High School