Hayley Tarango
Medical Assistant
San Antonio,TX
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Server
Twin Peaks Restaurants
San Antonio, TX
10.2020 - Current
- Cultivated warm relationships with regular customers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Answered customers' questions, recommended items, and recorded order information.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Increased sales significantly by upselling higher-end products to customers.
Server
Ajuua Mexican Grill
San Antonio, TX
06.2017 - 10.2020
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Education
High School Diploma -
Clark High School
San Antonio, TX 08.2013 - 06.2017
Certification - Medical Assistant
College Of Health Care Professions
San Antonio 07.2022 - 04.2023
Skills
EMR / EHR
Efficient and reliable team player
CPR
Compassionate
Medical Records Management
Knowledge of EKG rhythm interpretation
Medical office administration
Monitoring patient progress
Direct Patient Care
Trustworthy companion
Certification
CPR
Timeline
CPR
12-2022
Certification - Medical Assistant
College Of Health Care Professions
07.2022 - 04.2023
Server
Twin Peaks Restaurants
10.2020 - Current
Server
Ajuua Mexican Grill
06.2017 - 10.2020
High School Diploma -
Clark High School
08.2013 - 06.2017