Hayley Urquiza

• Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
• Increased sales revenue through effective product recommendations tailored to individual customers.
• Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
• Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.

• Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
• Enhanced children''s social skills by organizing group activities and encouraging teamwork.
• Promoted healthy habits by preparing nutritious meals and snacks for children daily.
• Assisted in developing self-confidence with age-appropriate responsibilities and chores.

Volunteers are needed for all aspects the organization: Sort, organize, and pack donated supplies. Manage warehouse inventory. Prepare supplies for international shipments such as Ukraine and New Mexico. Most of it is equipment donations being carefully sorted out and cleaned out!

• Promoted environmental awareness with educational workshops and hands-on activities.
• Improved organizational efficiency by streamlining volunteer onboarding processes.
• Enhanced community engagement by organizing and leading outreach events.
• Collaborated with other nonprofit organizations to develop joint initiatives that benefited the broader community at large.

• Enhanced customer satisfaction by providing efficient and accurate order processing.
• Streamlined to-go operations, implementing an organized system for tracking orders.
• Reduced wait times for customers, prioritizing timely food preparation and packaging.
• Ensured order accuracy, meticulously reviewing each item before handing off to the customer.
• Handled high-stress situations gracefully, resolving customer concerns promptly and professionally.