Summary
Work History
Education
Skills
Timeline
Generic

Pamela Pecci

Midlothian,VA

Summary

Responsible individual eager to contribute to team success through positive attitude, attention to detail, exceptional time management skills and excellent organizational skills. Clear understanding of cultivating customer relationships and providing outstanding customer satisfaction.

Work History

Co-Manager

Tinkers Home Decor And Gifts
Richmond, VA
02.2020 - 03.2022
  • Managed inventory control, cash control and store opening and closing procedures.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions.
  • Improved operational planning and business frameworks to enhance resource utilization and reduce waste.
  • Recorded inventory sales into organization's weekly income report.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Accomplished multiple tasks within established timeframes.
  • Evaluated report data to proactively adjust and enhance operations.

Retail Sales Associate

Tinkers Home Decor And Gifts
Richmond, VA
09.2016 - 02.2020
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Logged reports, expenses, receipts and sales documents into digital database.
  • Issued receipts and processed refunds, credits or exchanges.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Trained new associates on cash register operations, conducting customer transactions and balancing drawer.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Opened and closed store independently and prepared nightly bank drop for manager.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Personal Concierge

Co-Owner Of Balance Personal Concierge Services
Richmond, VA
02.2014 - 09.2020

-Provided multifaceted services to career professional clients in order to provide them with extra time to spend with family and to pursue personal interests.

-Helped develop website and marketing materials for Balance Personal Concierge.

- Developed and maintained organization systems for clients homes.

-Utilized personal and professional networks to identify, acquire and maintain new clients.

-Cultivated strong relationships with clients in order to gain knowledge of clients personal needs and preference.

-Acted as a liaison between clients and service providers.

-Worked with clients to effectively plan and coordinate logistics for special projects and events.

-Efficiently maintained household inventories.

- Provided personal shopping services.

Education

Virginia Commonwealth University
Richmond, VA

College Of Charleston
Charleston, SC

Skills

  • Time management
  • Organization
  • Visual merchandising
  • Attention to detail
  • Problem solving
  • Prioritizing tasks
  • Maintaining client/customer relationships

Timeline

Co-Manager

Tinkers Home Decor And Gifts
02.2020 - 03.2022

Retail Sales Associate

Tinkers Home Decor And Gifts
09.2016 - 02.2020

Personal Concierge

Co-Owner Of Balance Personal Concierge Services
02.2014 - 09.2020

Virginia Commonwealth University

College Of Charleston
Pamela Pecci