Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hayley Watson

Chelan

Summary

Customer service professional with 8+ years of experience. Consistent positive interactions with customers and exemplary time management skills led to promotions to manager, as well as a proven ability to deliver outstanding customer service in a fast-paced environment.

Overview

9
9
years of professional experience

Work History

Receptionist

Chelan Parasail and Watersports, Chelan
Chelan, WA
06.2020 - Current
  • Conducted transactions, confirmed guest information, and processed information according to standard protocol
  • Handled payment processing, provided customers with receipts, and proper change
  • Received incoming calls and coordinated with staff to fulfill customer requests

Retail Sales Manager/ Office Administrator

Watsons Harverene Resort, Chelan
Chelan, WA
06.2017 - Current
  • Supported resort front office functions and assisted in the leasing process for the 60+ properties within the resort
  • Beach attendant, grounds maintenance lead, resort concierge
  • Provided excellent service and attention to customers face-to-face
  • Fuel Sales manager, composed workforce schedules, maintained state/ federal compliance for fuel sales/ spill containment, and coordinated fuel truck deliveries

Multi-site Leasing Agent

Thrive, Seattle
Seattle, WA
12.2024 - 04.2025
  • Managed property listings on various platforms, ensuring accurate and up-to-date information to attract potential tenants.
  • Coordinated and conducted property tours for prospective tenants, providing detailed information on amenities, lease terms, and community features.

Education

Rockwell Institute Real Estate License -

Rockwell Institute

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Wenatchee Valley College
Wenatchee, WA
01-2022

Diploma - undefined

Chelan High School
Chelan, WA
06-2021

Skills

  • Customer service
  • Organization
  • Learning New Tasks
  • Patient
  • Calm Demeanor
  • Team Leadership
  • Problem Solving
  • Record/ File Maintenance

Timeline

Multi-site Leasing Agent

Thrive, Seattle
12.2024 - 04.2025

Receptionist

Chelan Parasail and Watersports, Chelan
06.2020 - Current

Retail Sales Manager/ Office Administrator

Watsons Harverene Resort, Chelan
06.2017 - Current

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Wenatchee Valley College

Diploma - undefined

Chelan High School

Rockwell Institute Real Estate License -

Rockwell Institute