Hayley Weagant
Starbucks
Silverdale,WA
11
years of professional experience
Dynamic Shift Supervisor at Starbucks with a proven track record in staff management and employee training. Expert in cash handling and conflict resolution, I enhanced customer satisfaction and streamlined operations, leading to improved service efficiency. Committed to fostering a motivated team and maintaining high standards in a fast-paced environment.
Work History
Shift Supervisor
6 Years 3 Months- Supervised baristas during peak periods, maintaining service flow and customer satisfaction.
- Delegated daily tasks, ensuring accurate beverage preparation and timely order completion.
- Trained new partners on store procedures, register operations, and drink standards.
- Resolved customer concerns promptly, preserving service quality and team efficiency.
- Monitored cash handling, drawer accuracy, and safe deposit procedures.
- Coordinated opening and closing routines, confirming readiness for daily operations.
- Supported inventory counts, restocking, and product availability across sales floor.
Front Desk
8 Months- Greeted members and provided friendly customer service.
- Checked members in and answered membership questions.
- Led gym tours and explained membership options.
- Kept gym clean, organized, and stocked.
- Monitored equipment and reported maintenance or safety requests.
- Processed memberships, upgrades, cancellations, and payments according to club policy.
- Promoted club services, memberships, and merchandise.
Certified Ophthalmic Assistant
5 Years 5 Months- Evaluated patient histories, visual acuity, and preliminary eye measurements for ophthalmologist review.
- Performed tonometry, refraction support, and diagnostic testing to support accurate clinical assessments.
- Documented exam findings in electronic health records with consistent attention to accuracy and compliance.
- Prepared patients for slit lamp, dilated, and specialized eye examinations across varied visit types.
- Coordinated flow between providers, technicians, and front desk staff to maintain efficient clinic operations.
Education
High School Diploma
Skills
Cash handling
Employee training
Workplace safety
Staff management
Staff motivation
Staff development
Inventory control and record keeping
Conflict resolution techniques
Scheduling coordination
Timeline
Front Desk
Planet Fitness
10.2022 - 06.2023Read More
Shift Supervisor
Starbucks
07.2020 - CurrentRead More
Certified Ophthalmic Assistant
Fillmore Eye Clinic
06.2015 - 11.2020Read More
Academy Del Sol High School
High School Diploma
Read More