Haylie Jackson
Sanger,TX
Summary
At Parker Brothers Traildust Steakhouse, I excelled in a multifaceted role, driving team performance and enhancing customer satisfaction through expert conflict resolution and effective communication. Driven Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach catered toward employees.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Manager/Bartender/Waitress
Parker Brothers Traildust Steakhouse
08.2020 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
Education
High School Diploma -
Sanger High School
Sanger, TX05.2020
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Training and Development
- Cross-Functional Teamwork
- Policy Implementation
- Schedule Preparation
- Expectation setting
- Teamwork and Collaboration
- Customer Service
- Hiring and Training
Certification
- Food Safety Management Principles 4/10/2024- 4/10/2029
- TABC Seller Training Certification 1/19/2023-1/19/20205
References
- Brittany Wright
Years Known: 3
Mobile: (940) 299-5655
- Luis Contreras
Years Known: 3
Mobile: +1(817) 403-2951
- Jayden Pirkle
Years known: 2
Mobile: +1(214) 912-2142
Timeline
Manager/Bartender/Waitress
Parker Brothers Traildust Steakhouse
08.2020 - Current
High School Diploma -
Sanger High School
- Food Safety Management Principles 4/10/2024- 4/10/2029
- TABC Seller Training Certification 1/19/2023-1/19/20205
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