Self-motivated professional highly experienced in guest services. Pleasant personality with talents in customer relations, recordkeeping, and problem-solving. Outgoing when greeting and communicating with others to maintain a positive atmosphere.
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist
Rego Park Dental
Rego Park, New York
05.2024 - 08.2024
Answered incoming calls, redirected callers to the appropriate personnel or department, and took messages as needed.
Assisted with scheduling appointments for clients and visitors.
Managed incoming and outgoing mail, courier services, faxes, and other correspondence.
Performed data entry into computer systems to maintain accurate records of customer information.
Sales and Service Representative
New York Sports Club
Rego Park, New York
02.2023 - 08.2023
Provided customer service and sales support to customers over the phone.
Maintained up-to-date knowledge of company products, services, policies, procedures, and pricing information.
Generated reports on sales activities for management review.
Developed strong relationships with customers through regular follow-up contact.
Participated in training sessions to stay current with new products, services, and technology.
Paralegal Assistant
Boris Volfman Law
Rego Park, New York
06.2022 - 09.2022
Covered office reception desk for staff, including greeting all visitors, managing mail, and directing clients to meetings.
Monitored client billings and prepared billing statements with job-related software.
Communicated with clients to assist with non-legal inquiries.
Handled and managed QuickBooks.
Gymnastics Coach
Park City Gymnastics
Flushing, New York
03.2022 - 07.2022
Coached participants in skills and techniques to achieve performance goals.
Increased athlete's abilities through developmentally appropriate skill progressions.
Recommended stretching and mobility exercises to reduce the risk of injuries.
Participated in staff development meetings and clinics to improve coaching performance.