Haylie Nelson
Dallas
Summary
Responsible and determined worker with a focus of implementing a positive and accepting environment for coworkers and guests. Experienced in supporting a team as well as being self sufficient with room to grow and improve. Motivated as well as open minded in any surroundings, with a good grasp on adaptability.
Overview
5
5
years of professional experience
Work History
Server
Lazy Dog Restaurant & Bar
Plano, TX
10.2021 - Current
- Delivered exceptional customer service in fast-paced dining environment.
- Assisted in training and onboarding new staff members for seamless operations.
- Managed multiple tables efficiently while ensuring guest satisfaction and timely service.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Resolved guest complaints effectively, fostering positive dining experiences and repeat business.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Education
High School Diploma -
Lone Star High School
Little Elm, TXNo Degree - Cinematography
University of North Texas
Denton, TX08.2020
Skills
- Strong work ethic
- Professional appearance
- Memory retention
- Team collaboration
- Sales expertise
- Guest relations management
- Multitasking and organization
- Calm demeanor
- Team player
- Warm and friendly
- Reliable and responsible
Timeline
Server
Lazy Dog Restaurant & Bar
10.2021 - Current
High School Diploma -
Lone Star High School
No Degree - Cinematography
University of North Texas