Haylie Parker
New Lebanon
Summary
Dynamic professional with extensive experience at Southwest Ohio ENT Specialists Inc., excelling in financial reporting and patient scheduling. Proven ability to enhance office management and customer service, driving efficiency and satisfaction. Adept at data entry and account reconciliation, consistently delivering results through effective communication and collaboration.
Overview
6
6
years of professional experience
Work History
Business Office Assistant
Southwest Ohio ENT Specialists Inc.
Dayton
05.2026 - Current
- Oversaw provider credentialing processes for healthcare professionals and facilities, ensuring compliance with regulatory standards.
- Coordinated verification of licenses, certifications, and education for applicants to support successful hiring.
- Processed invoices and maintained accurate financial records.
- Streamlined onboarding process for new providers by coordinating orientation sessions and gathering required documentation.
- Implemented filing systems to improve document retrieval processes.
- Supported staff with administrative tasks and project coordination efforts.
- Prepared weekly bank deposits
Accountant Intern
Southwest Ohio ENT Specialists Inc.
Dayton
11.2025 - 05.2026
- Assisted in preparing financial reports and statements for review.
- Processed invoices and managed accounts payable transactions efficiently.
- Maintained accurate records of financial transactions and reconciliations.
- Supported budget preparation by gathering relevant financial data.
- Conducted audits of expense reports to ensure compliance with policies.
- Prepared journal entries, account reconciliations, and other accounting documents as needed.
- Provided support in preparing monthly bank reconciliations.
Patient Service Representative
Southwest Ohio ENT Specialists Inc.
Dayton
11.2023 - 11.2025
- Managed patient scheduling and appointment coordination for efficient office operations.
- Trained new staff on customer service standards and operational procedures.
- Provided coaching and mentorship to team members on best practices for customer service excellence.
- Assisted patients with insurance verification and benefit inquiries for seamless service delivery.
- Communicated effectively with medical staff to relay patient information and needs.
- Addressed patient concerns and resolved issues promptly to enhance satisfaction levels.
- Collaborated with team members to improve workflow efficiency in daily operations.
Cashier/stocker
TNT Fireworks
Dayton
06.2020 - 05.2023
- Deal with money
- Organization
- People Skills
- Cash Register
Employee
Dairy Queen
Eaton
06.2020 - 06.2021
- Processed customer orders with high accuracy
- Delivered services quickly to improve customer experience
- Coordinated communication among team members
Education
Sports Medicine -
Miami Valley Career Technology Center
Englewood, Ohio05-2023
General Studies -
New Lebanon Dixie High School
New Lebanon, Ohio05-2023
Associate of Applied Science - Accounting
Sinclair Community College
Dayton, OH06-2026
Skills
- Patient appointment management
- Office management
- Data entry
- Financial reporting
- Account reconciliation
- Customer service
Timeline
Business Office Assistant
Southwest Ohio ENT Specialists Inc.
05.2026 - Current
Accountant Intern
Southwest Ohio ENT Specialists Inc.
11.2025 - 05.2026
Patient Service Representative
Southwest Ohio ENT Specialists Inc.
11.2023 - 11.2025
Cashier/stocker
TNT Fireworks
06.2020 - 05.2023
Employee
Dairy Queen
06.2020 - 06.2021
Sports Medicine -
Miami Valley Career Technology Center
General Studies -
New Lebanon Dixie High School
Associate of Applied Science - Accounting
Sinclair Community College