Raymond Perry
Summary
Detail-oriented professional skilled in patient registration, appointment scheduling, and telephone management. Expertise in IT support and insurance verification ensures seamless operations and enhanced customer experiences.
Overview
14
14
years of professional experience
Work History
Business Office Assistant
Corewell Health
Grosse Pointe, Michigan
03.2023 - Current
- Register patients for appointments and make sure current information is up to date.
- Manage phone calls coming into office in a timely and professional manner.
- Help with Check ins and Check outs and make sure operations run smoothly.
- Assist with IT services and keep appliances running smoothly in office.
Registration
Corewell Royal Oak Outpatient Laboratory
Royal Oak, Michigan
03.2020 - 03.2023
- Registered patients for lab work, ensuring accurate information for testing.
- Verify orders are correct along with current patient information, including insurance verification.
- Handled phone calls professionally, providing timely assistance to patients.
Line Worker
JLM
Roseville, Michigan
06.2017 - 02.2020
- Inspected products for defects, ensuring quality standards for packaging and product integrity.
- Transported verified products to shipping area and organized stacking on pallets for efficient distribution.
- Assisted with various tasks in production areas to support workflow efficiency.
Cashier
Holiday Market
Royal Oak, Michigan
08.2012 - 05.2017
- Processed customer transactions using point-of-sale system, ensuring accuracy and speed.
- Maintained clean, organized checkout area to enhance customer experience and satisfaction.
- Assisted customers with product inquiries and provided excellent service.
- Trained new cashiers on register operations and customer service best practices.
- Resolved customer complaints promptly, fostering positive relationships and customer loyalty.
Education
High School Diploma -
Berkley High School
Berkley05-2014
Skills
- Appointment scheduling
- Patient registration
- Insurance verification
- Data entry
- Telephone management
- Customer relationship management
Languages
Spanish
Limited
Japanese
Limited
Timeline
Business Office Assistant
Corewell Health
03.2023 - Current
Registration
Corewell Royal Oak Outpatient Laboratory
03.2020 - 03.2023
Line Worker
JLM
06.2017 - 02.2020
Cashier
Holiday Market
08.2012 - 05.2017
High School Diploma -
Berkley High School