Summary
Overview
Work History
Education
Skills
Timeline
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Haylie Powers

Daytona Beach,FL

Summary

Experienced with academic research, group projects, and time management. Background in space and aviation classes, with courses in programming and safety included in coursework. Utilizes research skills to gather and analyze data effectively, contributing to informed decision-making. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience

Work History

Customer Service Associate

Wawa
05.2025 - Current
  • Helped 1,000-2,500 customers every day with positive attitude and focus on customer satisfaction.
  • Maintained a clean and safe work environment by adhering to strict sanitation guidelines and safety protocols.
  • Learned and adapted quickly to new technology and software applications.

Elementary Tutor

Embry Riddle Aeronautical University / Turie T. Small Elementary School
01.2024 - Current
  • Motivated students by setting achievable goals and celebrating milestones throughout the tutoring process.
  • Boosted student confidence and academic performance through one-on-one tutoring sessions.
  • Supported students to set self-directed social emotional goals.
  • Provided homework assistance using specific curriculum and materials.

Guest Service Coworker

Kwik Trip
05.2021 - 08.2024
  • Ensured inventory levels in a high-volume retail environment, serving approximately 1,000 customers daily
  • Managed cash transactions efficiently while adhering to food safety standards in food preparation

Tax Season Assistant

Johnson, Agen, Kupferschmidt and Associates
01.2019 - 07.2021
  • Welcomed and checked in clients for appointments, providing exceptional assistance and support
  • Organized and allocated 20-30 tax files per day to tax preparers efficiently
  • Utilized office communication systems to resolve client concerns, address inquiries, and manage appointment scheduling

Education

Bachelor of Science - Space Operations, Aviation Safety, Human Factors, Systems Engineering

Embry Riddle Aeronautical University
Daytona Beach, FL
05-2026

Skills

  • Problem resolution
  • Teamwork and collaboration
  • Customer service
  • Computer skills
  • Research and analysis
  • Verbal and written communication
  • Technical writing

Timeline

Customer Service Associate

Wawa
05.2025 - Current

Elementary Tutor

Embry Riddle Aeronautical University / Turie T. Small Elementary School
01.2024 - Current

Guest Service Coworker

Kwik Trip
05.2021 - 08.2024

Tax Season Assistant

Johnson, Agen, Kupferschmidt and Associates
01.2019 - 07.2021

Bachelor of Science - Space Operations, Aviation Safety, Human Factors, Systems Engineering

Embry Riddle Aeronautical University

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