Summary
Overview
Work History
Education
Skills
Education and Training
Timeline
Server

Hay Won Thura

Daly City

Summary

Efficient Server known for productivity and ability to complete tasks swiftly. Specialize in customer service, time management, and conflict resolution, ensuring smooth dining experiences. Excel in communication, adaptability, and teamwork, leveraging these skills to meet diverse customer needs and maintain high satisfaction levels. Sociable server offering several years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of pos system operations and food safety and sanitation regulations.

Overview

4
4
years of professional experience

Work History

Server

Hikari Bullet Train Sushi and Bar
08.2024 - Current
  • Provided exceptional service to high volume of daily customers.
  • Responded to ad hoc cleaning duties at end of shift.
  • Prepared drinks according to standard recipes.
  • Filled condiments and napkin containers during slack periods.
  • Greeted guests and provided menus.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Took orders from customers accurately and in a timely manner.
  • Implemented feedback from customers to improve service quality and menu offerings.
  • Prepared checks, itemizing total meal costs and taxes.

Barista

Not Latte
04.2024 - 08.2024
  • Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
  • Checked temperatures of freezers, refrigerators or heating equipment to verify proper functioning.
  • Stocked shelves with ingredients needed to make coffee drinks.
  • Managed cash register and processed transactions with accuracy and integrity.
  • Cleaned and sanitized service or seating areas, complying to health protocols and food safety standards.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Input orders into point of sale system and handled customer payments.
  • Followed safety procedures while operating machinery such as grinders and espresso machines.

Photo Editor

Green Ethics company
02.2021 - 01.2024
  • Met with project managers and planned photograph selections and arrangements for publication.
  • Researched current trends in photography to inform ideas for projects.
  • Compiled collections of multiple photographs into one cohesive piece.
  • Directed activities of workers setting up photographic equipment.
  • Reviewed sets of photographs to select best work.
  • Reviewed proofs prior to printing or publishing in order to check for errors or inconsistencies.
  • Sorted through hundreds of photos to select the best shots for a project.

Server

K-Food Paradise
01.2022 - 12.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Education

Associate of Science - Engineering

De Anza College
Cupertino, CA

Skills

  • Team member support
  • Table resetting
  • Order delivery practices
  • Food inspection
  • Daily specials memorization
  • Hostess support

Education and Training

true,other

Timeline

Server

Hikari Bullet Train Sushi and Bar
08.2024 - Current

Barista

Not Latte
04.2024 - 08.2024

Server

K-Food Paradise
01.2022 - 12.2023

Photo Editor

Green Ethics company
02.2021 - 01.2024

Associate of Science - Engineering

De Anza College

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Hay Won Thura