Summary
Overview
Work History
Skills
Certification
Timeline
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Hazam Peralta

3529 Under Par, San Antonio,TX

Summary

Results-driven Cyber Security Professional and Program Manager with a CompTIA Sec+ and CASP+ certification, holding an active Top Secret/SCI clearance. A retired Air Force veteran with 21 years of dedicated service, I specialize in process optimization, human capital and team development, and delivering impactful results. As a true servant leader, I am committed to innovation and bring a value-driven mindset to prioritize the needs of leaders, customers, and partners. Known for unwavering integrity, respect, and a steadfast commitment to excellence, I am a highly experienced and dependable professional with a core focus on integrity and delivering excellence.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Project Manager

Valdez International
San Antonio, TX
05.2023 - Current
  • Revamped policies, reduced duplication of effort and aligned roles for five agencies enhancing efficiency of onboarding capabilities in support of a $14 billion network, promoting multi-agency.
  • Furnished project updates to key leaders, informing on strategy, adjustments and progress leading to a 50% reduction in project implementation.
  • Leveraged existing and under-utilized digital platform to develop and implement internal collaboration policies for incorporating lessons learned, securing continuity and eliminating single points of failure. Enhanced 10 person team's functional resilience secured command and control capabilities for senior stakeholders.

Operations Support Senior Leader

690 Cyberspace Control Squadron
San Antonio, TX
08.2019 - 03.2023
  • Implemented training for 12 specialists, resulting in a 100% promotion rate upon eligibility, fostering professional growth and development.
  • Led a cross-functional 9-member problem resolution team to streamline product features and customer workflows, resulting in a 25% reduction in incident response time—from 16 days to 4—and a 50% decrease in manpower requirements.
  • Sustained 100% 24-hour operational capability and maximized a 26-person team's effectiveness throughout the global pandemic by implementing dynamic scheduling and adept management of facilities and remote networking capabilities.

Division Manager/Senior Training Coordinator

Inter-American Air Forces Academy
San Antonio, TX
07.2015 - 08.2019
  • Conducted 160 annual assessments to analyze the long and short-term needs of 670+ students, facilitating the development of individualized education programs and achieving an outstanding 99.7% pass rate
  • Designed and customized curriculum for four courses to enhance support for distance education and hybrid class environments, resulting in a 50% increase in annual student capacity, doubling from 144 to 288 students.
  • Engaged in ongoing professional development on diversity, inclusion, and equality, leading discussions within the instructor cadre and creating a 2-hour instructional block that was seamlessly integrated into all courses.
  • Consistently reviewed and evaluated employee performance, offering continuous feedback and coaching to enhance performance and the quality of lesson objective delivery. These efforts culminated in being awarded the institute's Instructor of the Year.

Systems Operations Manager

367th Training Support Squadron
Layton, UT
09.2008 - 07.2015
  • Evaluated software and hardware configuration innovations to propose cost-effective, practical solutions, recommended for adoption to institution leadership. Ensured adherence to Department of Defense security guidelines and spearheaded the transition of courseware from traditional audio and text formats to digital interactive delivery, enhancing overall instructional effectiveness.
  • Diagnosed and resolved hardware, software, and network issues, ensuring the integrity and 24-hour availability of critical courseware vital for training and qualifying over 100,000 active aircraft maintainers worldwide.
  • Revamped and standardized job tasks, creating repeatable processes for training and mentoring junior team members in IT best practices for customer support and server administration. This initiative led to a 75% increase in manpower and the effective development of personnel for future job assignments.

Skills

  • Motivational Leadership
  • Top Secret SCI
  • Training & Development
  • Problem Resolution
  • Unit Administration
  • Public Speaking
  • Agile Work Processes
  • Project Coordination
  • Fluent in Spanish
  • Basic Russian
  • Process Improvements
  • Decision Making

Certification

Community College of The Air Force – June 2017
Associates of Science: Management Information Systems

United States Air Force

  • Basic Instructor (September 2015)
  • Instructor Supervisor (April 2017)

Industry Certifications

  • CompTIA CASP+ (June 2023)
  • CompTIA Security+ (June 2023)

Timeline

Project Manager

Valdez International
05.2023 - Current

Operations Support Senior Leader

690 Cyberspace Control Squadron
08.2019 - 03.2023

Division Manager/Senior Training Coordinator

Inter-American Air Forces Academy
07.2015 - 08.2019

Systems Operations Manager

367th Training Support Squadron
09.2008 - 07.2015

Community College of The Air Force – June 2017
Associates of Science: Management Information Systems

United States Air Force

  • Basic Instructor (September 2015)
  • Instructor Supervisor (April 2017)

Industry Certifications

  • CompTIA CASP+ (June 2023)
  • CompTIA Security+ (June 2023)

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Hazam Peralta