HAZEL BALTODANO
Miramar,FL
Summary
Detail-oriented professional with a Law degree and extensive customer service experience. Proven ability to enhance service quality through effective communication and teamwork. Recognized for adaptability in fast-paced environments while maintaining organized operations and supporting management in streamlining tasks.
Overview
10
10
years of professional experience
Work History
Management Assistant
Inverna LLC
Miramar, Florida
03.2025 - 03.2026
- Coordinated administrative tasks and schedules to ensure efficient documentation.
- Maintained organized records and supported office operations.
- Supported management in streamlining daily business operations.
- Worked collaboratively with team members to improve workflow and efficiency.
- Facilitated customer communication and follow-up to enhance service quality.
Cashier
Ross Dress for Less
Miramar, Florida
01.2024 - 01.2025
- Processed customer transactions with precision to enhance checkout speed.
- Provided friendly and professional customer service to foster positive shopping experiences.
- Kept checkout area clean and organized to ensure smooth operations.
- Worked effectively in a fast-paced retail environment.
Customer Service & Inventory Associate
Ferreteria La Casa del Perlin
Rivas, Nicaragua
01.2020 - 01.2023
- Provided excellent customer service.
- Managed inventory and stock organization.
- Maintained accurate inventory records.
Customer Service Representative
Farmacias Meridional
Rivas, Nicaragua
01.2016 - 01.2018
- Assisted customers with purchases and product information.
- Delivered professional customer service.
Customer Service Intern
Forum – Keller Williams
Rivas, Nicaragua
01.2023
- Assisted clients with inquiries and administrative tasks.
- Supported office staff with daily operations.
Education
Bachelor's Degree - Law
Universidad Politécnica
01-2023
High School Diploma -
Instituto Nacional Rosendo López
01-2015
Skills
- Administrative Support
- Financial Reporting
- Inventory Management
- Microsoft Office
- Organization
- Customer Service
- Problem Solving
- Attention to Detail
- Adaptability
- Teamwork
- Communication
- Quick Learner
LANGUAGES
Spanish (Native), English (Basic)
Timeline
Management Assistant
Inverna LLC
03.2025 - 03.2026
Cashier
Ross Dress for Less
01.2024 - 01.2025
Customer Service Intern
Forum – Keller Williams
01.2023
Customer Service & Inventory Associate
Ferreteria La Casa del Perlin
01.2020 - 01.2023
Customer Service Representative
Farmacias Meridional
01.2016 - 01.2018
Bachelor's Degree - Law
Universidad Politécnica
High School Diploma -
Instituto Nacional Rosendo López