Hazel Agustin Cruz
La Puente,California
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Retail Sales Associate Cashier
Bath And Body Works, Limited Brands
10.2016 - 12.2016
- Helped customers complete purchases, locate items, and join reward programs.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Assisted customers by answering questions and fulfilling requests.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
Pharmacy Technician
United Health Group
01.2009 - 12.2009
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Solved customer problems over the telephone by providing assistance with placing orders, navigating systems, and locating items.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Resolved third-party billing, computer system, and customer service issues.
- Coordinated verification and filling of more than 30-40 daily prescriptions in high-volume prior authorization pharmacy environment
Education
Bachelor of Science - Nursing
California Baptist University
Riverside, CA12.2024
Skills
- Safety Enforcement
- Flexible Hours
- Computer Proficiency
- Operate IV and Blood Pressure Machine
- Direct Patient Care
- Isolation Precautions
- Administer Medication under the guidance of a Registered Nurse
- Compassionate and Caring
- Ability to Lift 50 Pounds
- Excellent Written and Verbal Communication
- IV Insertion
- Vital Sign Assessment
- Cash register operation
- Retail stock management
- Sales floor sanitation
Languages
tagalog
Native or Bilingual
Timeline
Retail Sales Associate Cashier
Bath And Body Works, Limited Brands
10.2016 - 12.2016
Pharmacy Technician
United Health Group
01.2009 - 12.2009
Bachelor of Science - Nursing
California Baptist University
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