Hazel Ferra
Charlotte,NC
Summary
Dynamic project coordinator with a proven track record in managing schedules and subcontractor timelines. Skilled in customer relationship management and recruitment facilitation, contributing to timely project delivery and high client satisfaction.
Overview
11
11
years of professional experience
Work History
Administrative Manager
Bland Landscaping
Charlotte, North Carolina
01.2025 - Current
- Coordinated budgeting and expense tracking for projects to ensure financial accuracy.
- Implemented office procedures to improve workflow efficiency.
- Oversaw complex office support, managing records database, and organizing contracts.
- Facilitated recruitment by reviewing resumes and conducting phone interviews to identify suitable candidates.
Project Coordinator
Super Gutter Screen and Fence
Coral Springs, Florida
12.2020 - 11.2023
- Coordinated project schedules and timelines for fencing, screen enclosure builds, and gutter installations, ensuring efficient workflow and timely delivery.
- Managed subcontractor schedules to guarantee on-time completion of work, contributing to overall project success.
- Facilitated client communications to gather requirements and provide project updates, enhancing client satisfaction and project alignment.
- Assisted in developing project contracts and permitting.
Assistant Store Manager
T Mobile
Fort Lauderdale, Florida
02.2016 - 11.2020
- Managed daily store operations and supported team performance.
- Coordinated inventory management and streamlined stock replenishment processes.
- Trained and mentored new staff on customer service standards.
- Resolved customer inquiries and escalated issues to enhance customer satisfaction.
Education
Associate of Arts - Computer Science
Florida International University
Miami, FL08-2015
Skills
- Project coordination
- Budget management
- Office procedure implementation
- Customer relationship management
- Talent acquisition
- Record keeping
Timeline
Administrative Manager
Bland Landscaping
01.2025 - Current
Project Coordinator
Super Gutter Screen and Fence
12.2020 - 11.2023
Assistant Store Manager
T Mobile
02.2016 - 11.2020
Associate of Arts - Computer Science
Florida International University