Hazel Paz
Houston
Summary
Reliable management professional with several years of experience in customer service and team leadership. I’m used to working in fast-paced environments and helping teams stay organized while making sure customers have a great experience. I'm ready to take my experience to new challenges in an exciting new position.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Associate Manager (Casual Dining, Island, Beverage Cart)
Lakeside Country Club
Houston
09.2025 - Current
- Oversee daily operations across multiple dining areas
- Lead, train, and schedule staff while controlling labor costs
- Manage inventory, ordering, and cost control
- Maintain health, safety, and sanitation standards
- Communicate closely with teams to keep the service running smoothly
Valet, Security, Banquet Server, Server Assistant, Kids Day Care, Hostess
Lakeside Country Club
Houston
10.2023 - Current
- Greet members and guests and manage front gate operations
- Park vehicles safely and efficiently
- Assist with banquets, including setup and service
- Support child care operations and enforce safety rules
- Communicate updates across departments
Banquet Captain (Acting Manager)
Lakeside Country Club
Houston
05.2024 - 09.2025
- Execute events based on BEOs, budgets, and client requests
- Assign tasks and lead staff during events
- Coordinate with food & beverage teams on timing and service
- Manage inventory and weekly requisitions
- Handle both low and high volume events with consistent service
Lead Receptionist
Lakeside Country Club
Houston
03.2023 - 05.2024
- Managed front desk operations and multi-line phones
- Took reservations and updated event counts for departments
Food Runner
Lakeside Country Club
Houston
07.2021 - 03.2023
- Delivered food for casual and fine dining service
- Stocked stations and prepared for service
- Assisted servers and expediter as needed
- Maintained cleanliness and organization
Hostess
Pluckers
Houston
06.2021 - 07.2021
- Seated guests and managed wait times
- Assisted with food running and order accuracy
- Communicated updates with management
Crew Member
McDonald's
Houston
06.2020 - 10.2020
- Took and prepared customer orders accurately
- Restocked supplies and maintained work areas
- Resolved customer concerns
- Worked independently and as part of a team
Education
Business Entrepreneurship, Finance
Houston Community College
Houston, Tx03-2026
High School Diploma -
KIPP Houston High School
Houston, TX06-2022
Skills
- Event Management Software
- Event coordination
- Budget management
- Guest Seating Coordination
- Facility Management
- Sales
- Payment Processing
- Scheduling
- Data Entry & Documentation
- Remote Software Management
- Microsoft 365
- Canva
- Inventory Control
- Problem Solver
- Multitasker
- Collaboration Skills
- Leadership
- Rapid & adaptive
- Staff training
- Communicative
Certification
CPR & AED
Languages
English
Full Professional
Spanish
Professional
Timeline
Associate Manager (Casual Dining, Island, Beverage Cart)
Lakeside Country Club
09.2025 - Current
Banquet Captain (Acting Manager)
Lakeside Country Club
05.2024 - 09.2025
Valet, Security, Banquet Server, Server Assistant, Kids Day Care, Hostess
Lakeside Country Club
10.2023 - Current
Lead Receptionist
Lakeside Country Club
03.2023 - 05.2024
Food Runner
Lakeside Country Club
07.2021 - 03.2023
Hostess
Pluckers
06.2021 - 07.2021
Crew Member
McDonald's
06.2020 - 10.2020
Business Entrepreneurship, Finance
Houston Community College
High School Diploma -
KIPP Houston High School