Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Hazel Pham

Little Elm,TX

Summary

Barista with extensive experience in specialty coffee shops and high-pressure settings. Expertise in crafting espresso beverages, creating latte art, and innovating unique drink recipes to boost customer satisfaction. Proven ability to handle high-volume orders efficiently, enhancing customer experiences and fostering repeat business. Strong commitment to maintaining cleanliness and organization, ensuring compliance with health regulations and operational efficiency.

Overview

2
2
years of professional experience

Work History

Barista

Escape 360
McKinney, Texas
03.2025 - Current
  • Prepared a variety of espresso-based beverages tailored to customer preferences.
  • Maintained cleanliness of coffee shop and equipment throughout all shifts.
  • Engaged with customers to foster a welcoming atmosphere and build rapport.
  • Monitored inventory levels and restocked supplies promptly as needed.
  • Supported team members in ensuring smooth operations during peak hours.
  • Followed health, safety, and sanitation regulations to ensure compliance.
  • Resolved customer concerns swiftly to enhance brand loyalty.
  • Memorized recipes for specialty beverages to deliver consistent quality.

Barista, Baker

La Plume Coffee and Bakery
Houston, Texas
07.2023 - 03.2025
  • Prepared and served diverse coffee beverages to customers, enhancing satisfaction.
  • Maintained clean and organized workspace throughout shifts, ensuring operational efficiency.
  • Assisted customers with menu selections, demonstrating extensive product knowledge.
  • Operated espresso machines and brewing equipment with precision for optimal quality.
  • Managed inventory levels and restocked supplies during shifts to prevent shortages.
  • Collaborated with team members to deliver efficient service during peak hours.
  • Handled cash transactions and processed payments accurately at the register.
  • Engaged customers to foster a welcoming atmosphere, promoting repeat business.

Education

Houston Community College
Houston, TX

Skills

  • Espresso preparation
  • Inventory management
  • Customer engagement
  • Equipment operation
  • Health compliance
  • Relationship management

Languages

English
Professional
Vietnamese
Professional

Timeline

Barista

Escape 360
03.2025 - Current

Barista, Baker

La Plume Coffee and Bakery
07.2023 - 03.2025

Houston Community College

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