Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Hazel Salas

Miami,FL

Summary

Hardworking employee with customer service experience, multitasking, and time management abilities. Devoted to giving every patient a positive and memorable experience. Trouble shooting patient concerns, lab scheduling, calling MD with results. Adapt to different responsibilities depending on daily need, insurance deadlines are met and services are provided without disruptions. Communicate with patient, field staff and internal teams to confirm appointments, reschedule when necessary and provide reminders.

Overview

4
4
years of professional experience

Work History

MEDCARE HOME HEALTH SERVICES

Home Health Services
Miami, FL
08.2022 - Current
  • Assessed patient needs, developed care plans, and monitored patient progress.
  • Collaborated with other departments within the organization to coordinate patient care plans.
  • Explained policies, procedures and services to patients.
  • Established relationships with local physicians, hospitals, nursing facilities, hospices and community agencies involved in home health services.
  • Ensured that all clinical documentation is completed accurately and submitted on time according to established guidelines.
  • Vaccination scheduler.
  • Calling patient to confirm appointment.

HAZAEL'S SWEETNESS TREATS

Self-employeed
MIAMI, FL
10.2020 - 08.2022
  • Identified needs of customers promptly and efficiently.
  • Planned and completed group projects, working smoothly with others.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Delivered products to customer locations on time.
  • Make beautiful arrangements by occasion for my customers.
  • Customers are always happy with the product.

Education

High School Diploma -

Miami Sunset High School
Miami, FL
06-2016

Skills

  • Care Coordination
  • Employee Work Scheduling
  • Written Communication
  • Patient Relations
  • Patient care
  • Pastry skills
  • Fast learner
  • Multi-task
  • Patient care assessment
  • Schedule
  • Schedule coordination
  • Patient scheduling

Languages

English
Limited
Spanish
Native/ Bilingual

References

References available upon request.

Timeline

MEDCARE HOME HEALTH SERVICES

Home Health Services
08.2022 - Current

HAZAEL'S SWEETNESS TREATS

Self-employeed
10.2020 - 08.2022

High School Diploma -

Miami Sunset High School

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Hazel Salas