Motivated worker with extensive experience working in fast paced environment, especially excelling in providing warm, welcoming customer service and using creative skills to problem solve.
Overview
4
4
years of professional experience
Work History
Server
Mcmenamins on Monroe
10.2023 - 01.2025
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Bussed and reset tables to keep dining room and work areas clean.
Server/Host
Mcmenamins Grand Lodge
02.2022 - 09.2023
Improved guest satisfaction by welcoming visitors and providing exceptional service.
Enhanced atmosphere with attentive service and personalized attention.
Managed reservations to optimize seating and minimize wait times.
Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Barista
Black Rock Coffee Bar
06.2021 - 01.2022
Maintained a clean and organized workspace for optimal productivity and safety.
Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Contributed to a positive team environment through effective communication and collaboration with colleagues.
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Barista
Three Chicks Cafe
09.2020 - 05.2021
Maintained a clean and organized workspace for optimal productivity and safety.
Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Controlled line and crowd with quick, efficient service.
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.