Emily Birchall
Seattle,WA
Summary
I am an experienced service industry worker with a background in both coffee and upscale dining. I'm able to transition seamlessly into any customer service position and fulfill all necessary requirements, I can accommodate any availability and transportation needs. I bring organization, attention to detail, refinement, and excellent hosting skills to any establishment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Deli Service Clerk, Food Service Clerk
Town and Country Markets
09.2023 - Current
- Counter service in the deli department of an upscale, community-driven supermarket
- Duties include all aspects of food preparation: Slicing/prep work, serving and presentation, temperature and quality control, over-the-counter deli case service. Experience with prepping salads, sandwiches, hot dishes, and toppings/sauces ahead of time.
Barista
Cupcake Royale, Barista
03.2023 - 09.2023
- Counter worker and Barista at a local bakery and ice cream parlor situated near Pike’s Place Market
- Duties included maintaining a bakery case (filling, organizing, cleaning), as well as the preparation and distribution of coffee drinks, cupcakes, and ice cream.
- Skills acquired during this position: Managing high – volume crowds, fast-paced barista work
Lead Barista and FOH Worker
Hot Cakes, Capitol, Barista
07.2021 - 01.2023
- Lead Barista at local upscale dessert shop
- This leadership position included:
- Dessert preparation, decoration, and serving to pastry-chef standards (as well as packaging to – go orders in the same manner.)
- Detailed and comprehensive work with all aspects of espresso (Dialing in shots, maintaining espresso quality, foaming milk, and assembling various popular drinks including seasonal and unique chef creations.)
- Experience with managing the espresso bar and educating other team members on the basis of coffee preparation. Utilizing these skills in to train up from various experience levels.
Rosella, Rand
12.2019 - 03.2020
Botika at the Pearl
08.2019 - 12.2019
Hostess/Server
Kerbey Lane Café
07.2017 - 07.2019
Education
High School Diploma -
Garfield High School
Seattle, WA06.2016
Skills
- As mentioned, I am a veteran of the service industry Able to adapt to any new work environment Proficient with hospitality skills, customer interactions and most POS systems (Square and Toast being the most frequently used)
- Able to maintain a clean, organized, and welcoming environment Have had extensive experience with BOH and sidework/cleaning procedures and am able to uphold high standards for FOH and BOH operations alike
- Attention to detail regarding all aspects of food preparation (from prep work to garnishing and serving) as well as extensive knowledge regarding ingredients, dietary restrictions/modifications
- Able to maintain high professionalism standards under pressure and perform well during busier hours
Accomplishments
- Certifications: -Washington State Food Handler’s Card (2023)
Certification
-Class 12 (Mixologist) MAST Permit
Additional Information
References:
Amie Collier: Lead Deli Clerk at Town & Country Market
(206)-476-4474
Syd Kennedy: Assistant Manager at Hot Cakes
(408)-901-9891
Greg Skidmore: Business Development Manager
(360)-661-3795
Greg@vibecoffeegroup.com
Timeline
Deli Service Clerk, Food Service Clerk
Town and Country Markets
09.2023 - Current
Barista
Cupcake Royale, Barista
03.2023 - 09.2023
Lead Barista and FOH Worker
Hot Cakes, Capitol, Barista
07.2021 - 01.2023
Rosella, Rand
12.2019 - 03.2020
Botika at the Pearl
08.2019 - 12.2019
Hostess/Server
Kerbey Lane Café
07.2017 - 07.2019
High School Diploma -
Garfield High School
-Class 12 (Mixologist) MAST Permit
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