Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Heath Allen

Dallas

Summary

Dynamic and detail-oriented Courier with a proven track record at Federal Express, excelling in time-sensitive deliveries and customer service. Skilled in GPS navigation and relationship building, I consistently achieved on-time delivery rates while maintaining a clean driving record and adhering to safety protocols. Committed to enhancing client satisfaction through effective communication and problem-solving.

Overview

14
14
years of professional experience

Work History

Courier

Federal Express
12.2011 - Current
  • Delivered documents and packages efficiently within designated timeframes.
  • Adhered to safety protocols while operating delivery vehicles.
  • Maintained accurate records of deliveries and pickups.
  • Communicated effectively with clients to confirm delivery details.
  • Utilized GPS technology to navigate delivery routes accurately.
  • Collaborated with team members to ensure timely service completion.
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
  • Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
  • Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
  • Operated vehicle safely in highly congested areas with no traffic violations.

Education

Associate of Arts - Theater Arts

Paris Junior College
Paris, Texas, TX

Skills

  • Working independently
  • Attention to detail
  • Problem-solving
  • Customer service
  • Time management
  • Valid Driver's license
  • Decision-making
  • Package handling
  • Excellent driving skills
  • Clean driving record
  • GPS and route planning
  • Relationship building and rapport
  • Time sensitive deliveries
  • Package pickup and delivery

Accomplishments

I have received employee of the moth and bravo zulus in past.

I have done almost every position on the PM reload side of the operations. I have been a DG specialist almost the full time I have worked for FedEx. I spent several years in charge of the Saturday PM reload, responsible for making sure all packages made it out of the station on time. Making sure all equipment was properly put away. That all the trucking, DG, and PST paperwork was taken care of. Lastly locking up the facility at the end of the night as the last to leave.

Timeline

Courier

Federal Express
12.2011 - Current

Associate of Arts - Theater Arts

Paris Junior College

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