Heath Connell
Snohomish
Summary
Results-driven Project Manager with a proven sales record of 1.8 million in revenue. Expertise in customer relationship management, conflict resolution, and service coordination to enhance client satisfaction and streamline sales processes.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Project Manager
Puredry Restoration
Snohomish
11.2023 - Current
- Proven sales record with 1.8 Million in revenue year to date
- Managed entire customer sales process from initial inquiries through demonstrations and sales closings.
- Oversaw quality control measures during restoration work.
- Established strong relationships with clients by providing timely resolution of issues they faced while using our services and products.
Journeyman Diesel Mechanic
Cadman Inc
Woodinville
06.2022 - 11.2023
- Performed routine maintenance on heavy-duty trucks and machinery.
- Diagnosed diesel engine issues using advanced diagnostic tools and equipment.
- Collaborated with team members to troubleshoot complex mechanical problems.
- Maintained accurate records of repairs and service performed on vehicles.
Lead Technician
Puredry Restoration
Snohomish
01.2020 - 06.2022
- Supervised restoration projects to ensure compliance with safety standards.
- Operated drying equipment for water damage restoration tasks.
- Trained new technicians on equipment usage and safety protocols.
- Coordinated with clients to explain restoration processes and timelines.
Assistant Store Manager
Sprint
Everett
- Assisted in managing daily store operations and employee schedules.
- Trained new staff on customer service and sales techniques.
- Collaborated with team to achieve sales goals and objectives.
- Coordinated with sales team members on promotional tactics that would help increase sales volume.
Education
Diploma -
Everett Community College
Everett, WASkills
- Customer relationship management
- Sales process management
- Conflict resolution
- Service coordination
- Project management
- CRM software proficiency
Certification
IICRC WRT and FSRT
References
References available upon request.
Timeline
Project Manager
Puredry Restoration
11.2023 - Current
Journeyman Diesel Mechanic
Cadman Inc
06.2022 - 11.2023
Lead Technician
Puredry Restoration
01.2020 - 06.2022
Assistant Store Manager
Sprint
Diploma -
Everett Community College