Heath Steffey
Morristown,TN
Summary
Dynamic supervisor with expertise in training and development, inventory management, and customer service. Proven ability to enhance operational efficiency and foster positive shopping experiences.
Overview
4
4
years of professional experience
Work History
Supervisor
JD Sports
Knoxville, Tennessee
01.2026 - Current
- Trained new staff on store policies and customer service standards to enhance operational efficiency.
- Managed inventory levels and organized stock for easy access, ensuring optimal product availability.
- Assisted customers with product selection and inquiries, fostering a positive shopping experience.
- Provided guidance and direction to subordinates regarding job duties and responsibilities, promoting team effectiveness.
Supervisor
JD Sports
Greensboro, North Carolina
04.2022 - 12.2025
- Managed inventory levels and organized stock for easy access.
- Trained new staff on store policies and customer service standards.
- Assisted customers with product selection and inquiries consistently.
- Oversaw receiving, storing, and distributing merchandise in the stockroom.
- Managed stockroom operations and ensured timely inventory organization.
Education
High School Diploma -
American Academy
Oklahoma City, OK05-2023
Skills
- Training and development
- Inventory management
- Customer service
- Team leadership
- Compliance monitoring
- Retail operations
- Communication
- Organization
- Stock organization
- Problem solving
- Employee motivation
- Goal oriented
- Processes and procedures
Timeline
Supervisor
JD Sports
01.2026 - Current
Supervisor
JD Sports
04.2022 - 12.2025
High School Diploma -
American Academy