
Dynamic customer service professional with experience at Walmart and the Mississippi Band of Choctaw Indians. Proven ability in conflict resolution and active listening, enhancing guest experiences and ensuring compliance. Skilled in payment processing and documentation, consistently improving service quality and operational efficiency.
Customer service
Active listening
Critical thinking
Data entry
Problem resolution
Computer proficiency
Complaint handling
Conflict resolution
Payment processing
Follow-up skills
Paperwork processing
Documentation
Dispute resolution
Document control