Heather Anderson
Northwell Health
Little Neck,New York
1
Certification
32
years of professional experience
Dedicated senior administrative secretary with over 25 years of experience in high-volume OB/GYN practice and surgical coordination. Expertise in managing complex schedules and optimizing team performance, committed to fostering collaboration and improving patient outcomes across departments. Focus on patient satisfaction always. Very comfortable and knowledgeable in very high volume practice and coordinating busy Physician schedules.
Work History
Senior Administrative Secretary/Surgery Scheduler
27 Years 11 Months- Coordinate complex scheduling for Vice Chairman OB/GYN and senior partners, optimizing time management and efficiency
- Direct assistant to Vice Chair of OB/GYN an senior partner for an extremely busy/high volume practice.
- Managed confidential correspondence and documentation, ensuring compliance with healthcare regulations and policies.
- Surgical coordinating for both in office procedures as well as complex surgical procedures performed at the hospital.
- Coordinated surgical procedures with other specialties.
- Mentored junior administrative staff, enhancing team performance and fostering professional development.
- Acted as backup for other administrative assistants by providing task support and adapting to individual needs.
- Analyzed operational processes, recommending improvements that enhanced overall efficiency within the administrative function.
- Categorized and securely processed sensitive documents with information of deeply personal nature or corporate sensitivity.
- Streamlined communication channels between departments, facilitating collaboration and improving project outcomes.
- EPIC trained ( previous super user of Allscripts EHR and Sorian)
Child Care Technician
3 Years- Provided compassionate care and support to children with diverse needs.
- Assisted in implementing individualized care plans for optimal child development.
- Collaborated with multidisciplinary teams to ensure cohesive treatment approaches.
- Developed engaging activities to promote social skills and emotional well-being.
- Worked directly with Occupational/Physical and Speech therapists to provide services for the patients.
- Worked on Palliative Care Unit
- Worked with newborns through age 18 with ranges of medical issues ranging from asthma , burn victims, sickle cell anemia, and genetic disorders
Education
Associate of Science
Registered Medical Assistant And Phlebotomist - Medical Assistant
Skills
Highly detail-oriented and multitasking skills
especially under pressure.
Very high volume practice
Surgical coordinator
Strong organizational skills
Strong interpersonal skills
EPIC trained ( Allscripts and Sorian superuser)
Professional telephone etiquette
Certification
- Registered Medical Assistant and Phlebotomist Training -
- CPR/BLS trained
Languages
English
Full Professional
Timeline
Senior Administrative Secretary/Surgery Scheduler
Northwell Health
07.1998 - CurrentRead More
Child Care Technician
St Marys Hospital For Children
09.1994 - 09.1997Read More
Queensborough Community College
Associate of Science
Read More
NY School For Medical And Dental Assistants
Registered Medical Assistant And Phlebotomist from Medical Assistant
Read More