Summary
Overview
Work History
Education
Skills
Timeline
Generic

Heather Arthur

Greenwood,IN

Summary

I am writing this to express my interests in the new SR. Office Administrator position. I believe that my skills and experience would make me an excellent candidate for this role.


My time at FedEx has been rewarding and I have gained valuable experience through several administrative positions. Now I am looking to further my career development with the company and I believe this would be a great position to do so.





Overview

3
3
years of professional experience

Work History

Sr Operations Administrator

Fedex
01.2023 - Current
  • My Schedule/ Sr Office Administrator- Brought on to help with scheduling
  • Maintain accurate and precise schedules for package handlers; Update employees availabilities using Erma, Adds/removes shifts in My Schedule, runs a report on attendance for Day/Twi sorts; updates and sends off the call off log; sends off equipment when it needs repaired; updates the equipment issue follow up log on teams page; Pairs/syncs equipment daily; Puts together a weekly PowerPoint of the My schedule metrics and inactivity; sends image access for new hires; provides assistance with day 2 workday and direct deposit set up; helps employees with setting up log in passwords; provides administrative support to other staff as needed.

Purple Pathways Field Champion

Fedex
01.2023
  • Help build program awareness; encouraging employees to get involved and registered
  • Helping connect participants with mentors; setting up engagements to help with career development.

Sr Operations Administrator

Fedex
01.2022
  • Monitor/inspect all packages received to make sure all products are up to the company’s standard, as well as ensuring excellent customer service; helping deliver the purple promise
  • Help get packages out in a timely manner, assisting with company metrics and providing a customer experience that exceeds expectations
  • Consistent job duties also included repacking packages, documenting Damage reports in FZ’s, using critical thinking to identify package Location for nonlabelled materials while utilizing tools such as Shippers #’s, Spdr search, f-track, etc
  • All to meet missing package goals.

Package Handler

Fedex
08.2020 - 01.2022
  • Unloading trucks, loading trucks, smalls/middles (Bagger, Scanner, Facer, Brush & Swak)
  • QA—experience within Department.

Night Stock

Toys R Us
01.2017
  • Stocked retail as necessary; helped with intake trucks; organizing online Shopping orders; updating and maintaining layaway accounts and Merchandise as needed.

Customer Representative

Sun Kiss Tanning
01.2016
  • Worked to upkeep cleanliness of facility; prepared rooms for customers; laundry; took inventory of products; stocked supplies.

Volunteer

The Boys & Girls Club
01.2014
  • Provided supervision and care for children ages 5-16 after school; Supervised and facilitated homework time; directed physical activity programming for youth; joined and supervised outing to community facilities such as the county library.

Education

Core 40 Diploma -

Eastern Greene High School
Bloomfield, IN

Bachelors in Progress - Health Fitness Specialist

Indiana University
Bloomington, IN

Skills

  • Communication
  • Leadership
  • Critical/logical thinking
  • High attention to detail
  • Ability to multi-task
  • Organizational and prioritization
  • Knowledge/daily use of Microsoft Office software; Excel, PowerPoint, Word

Timeline

Sr Operations Administrator

Fedex
01.2023 - Current

Purple Pathways Field Champion

Fedex
01.2023

Sr Operations Administrator

Fedex
01.2022

Package Handler

Fedex
08.2020 - 01.2022

Night Stock

Toys R Us
01.2017

Customer Representative

Sun Kiss Tanning
01.2016

Volunteer

The Boys & Girls Club
01.2014

Core 40 Diploma -

Eastern Greene High School

Bachelors in Progress - Health Fitness Specialist

Indiana University
Heather Arthur