Summary
Overview
Work History
Education
Skills
Timeline
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Heather Austin

Xenia,OH

Summary

Dynamic professional with a proven track record at betterImages, excelling in data entry and customer service. Demonstrated ability to manage multiple tasks efficiently while fostering a positive work environment. Recognized for enhancing operational efficiency and contributing to team success through effective communication and organization. Professional office support specialist with proven ability to manage administrative tasks efficiently and enhance workplace productivity. Strong focus on team collaboration, with adaptability to meet changing needs.

Overview

10
10
years of professional experience

Work History

Office Assistant

BetterImages
07.2021 - 08.2025
  • Maintained confidentiality in handling sensitive information while managing approximately 30 incoming calls and emails per day from customers.
  • Managed incoming and outgoing correspondence, ensuring prompt and accurate delivery of information.
  • Expedited document processing with accurate data entry and timely filing.
  • Contributed to a positive work environment by fostering open communication among colleagues.
  • Facilitated smooth workflow by efficiently handling multiple administrative tasks simultaneously, prioritizing according to urgency and importance.

Substitute Cafeteria Worker

Xenia High School
08.2015 - 05.2019
  • Supported a positive dining environment for students by maintaining clean and organized serving areas.
  • Implemented creative presentation techniques to make dishes more appealing to students, encouraging healthier choices.
  • Participated in ongoing professional development opportunities to stay current with industry trends and best practices in school nutrition services.
  • Maintained high levels of cleanliness throughout the cafeteria, adhering to established sanitation standards and protocols.
  • Provided exceptional customer service to students and faculty, fostering a friendly atmosphere within the cafeteria.

Education

High School Diploma -

Greene County Career Center
Xenia, OH
05-1995

Skills

  • Customer service
  • Positive attitude
  • Time management
  • Data entry
  • Dedicated team player
  • File organization

Timeline

Office Assistant

BetterImages
07.2021 - 08.2025

Substitute Cafeteria Worker

Xenia High School
08.2015 - 05.2019

High School Diploma -

Greene County Career Center

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