HEATHER BAILEY
Battery Creek High School | Beaufort County School District
Beaufort,SC
2027
years of professional experience
Experienced administrative and management professional with more than 30 years of progressive leadership experience across education, healthcare, pharmacy, and hospitality. Known for strengthening operations, maintaining regulatory compliance, managing confidential information, leading teams, and providing exceptional customer service. Graduated from Purdue University Global with a Bachelor of Science in Business Administration (Management) in June 2026 while working full time. Seeking admission to a Master of Business Administration program to further develop strategic leadership and organizational management skills.
Work History
Registrar
4 Years 6 Months- Oversee student enrollment, withdrawals, transfers, graduation verification, and cumulative records.
- Maintain compliance with district, state, and federal requirements while safeguarding confidential student information.
- Coordinate transcript requests and support accurate state reporting through PowerSchool.
- Collaborate with administrators, counselors, teachers, students, and families to ensure efficient school operations.
- Provide responsive customer service and identify process improvements that enhance office efficiency.
Pharmacy Technician Manager
2 Years- Supervised pharmacy technicians and coordinated daily pharmacy operations.
- Managed inventory, purchasing, regulatory compliance, workflow, and staff training.
- Supported pharmacists while ensuring excellent customer service and operational efficiency.
Front of House Manager
4 Years- Directed front-of-house operations, employee scheduling, and guest service.
- Supervised staff, resolved customer concerns, and maintained a positive dining experience.
Dining Room Supervisor
1 Year- Supported restaurant operations in a high-volume environment while supervising front-of-house staff.
Office Manager
- Managed daily office operations including scheduling, patient records, insurance verification, and billing support.
- Maintained HIPAA compliance and coordinated communication among providers, patients, and insurance companies.
- Coordinated daily office operations to enhance workflow and efficiency.
- Developed and maintained filing systems for confidential patient records.
Education
Associate of Applied Science - Criminal Justice
Bachelor of Science - Business Administration
Concentration: Management
- 3.96 GPA
- Dean's List
Skills
Leadership
Strategic Planning
Operations Management
Organizational Management
Team Leadership
Customer Service
Records Management
Regulatory Compliance
Communication
Problem Solving
Process Improvement
Financial Accountability
Microsoft Office Suite
PowerSchool
Google Workspace
Data Analysis
Office Administration
Records management
Admissions support
Database administration
Enrollment management
FERPA compliance
Multitasking Abilities
Heartsaver CPR AED
LEADERSHIP & COMMUNITY SERVICE
Director, Battery Creek High School Athletic Booster Club Concession Stand, Lead volunteer scheduling, inventory, purchasing, budgeting, and fundraising operations supporting school athletic programs., Recipient, School Support Staff of the Year
Timeline
Registrar
Battery Creek High School | Beaufort County School District
01.2022 - CurrentRead More
Pharmacy Technician Manager
Medicap Pharmacy
01.1998 - 01.2000Read More
Front of House Manager
Riverwalk Restaurant
01.1994 - 01.1998Read More
Dining Room Supervisor
Benjamin's Seafood
01.1993 - 01.1994Read More
Office Manager
Private Psychology Practice
2006 - 2014Read More
Purdue University Global
Bachelor of Science from Business Administration
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Ashworth College
Associate of Applied Science from Criminal Justice
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