Heather Bates
Branson,MO
Summary
Conscientious Healthcare professional offering years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Tri-Lakes Family Care
03.2022 - Current
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Completed EKGs and other tests based on patient presentation in office.
- Followed appropriate procedures to minimize patient's exposure to radiation.
CNA
North Arkansas Regional Medical Center
08.2012 - 09.2015
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Education
Associate of Arts - Certified Medical Assistant
Ozark Technical Community College
Springfield, MO05.2021
Skills
- HIPAA Compliance
- Medical Terminology
- Specimens collection and processing
- Patient Scheduling
- Vital Sign Monitoring
- Patient documentation
- Patient Assessments
- Medical Records Management
- Direct Patient Care
- Clinical Documentation
- Immunization Administration
- Phlebotomy
- Sterilization techniques
- CPR
- Procedure Assistance
Certification
- CCMA - Certified Clinical Medical Assistant
Timeline
Certified Medical Assistant
Tri-Lakes Family Care
03.2022 - Current
CNA
North Arkansas Regional Medical Center
08.2012 - 09.2015
Associate of Arts - Certified Medical Assistant
Ozark Technical Community College
- CCMA - Certified Clinical Medical Assistant
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