Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager

Heather Batton

Greenville ,SC

Summary

Personable and organized with talent for effective team coordination and problem-solving. Possesses solid grasp of operational procedures and excels in managing daily tasks and customer interactions. Ready to drive efficiency and support organizational goals through proactive leadership and strategic planning.

Overview

17
17
years of professional experience

Work History

Assistant Manager

LL Flooring
05.2024 - 09.2024
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Production Line Worker

Native Packaging
10.2022 - 05.2024
  • Followed safety protocols to prevent accidents and injuries to self and colleagues.
  • Collaborated with other production workers to achieve smooth running of production line.
  • Boxed, labeled, and transported items to support assembly operations.

Merchandise Associate

Lowe's
07.2020 - 10.2022
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Updated signage and price tags to reflect current sales.
  • Managed inventory levels, ensuring timely replenishment of stock to meet customer demands.

Appliance Sales Specialist

Lowe's
04.2015 - 07.2020
  • Meticulously maintained the appliance showroom to provide an inviting and professional environment for clients.
  • Provided exceptional after-sales service, leading to numerous repeat customers and referrals.
  • Demonstrated features and benefits while assisting customers in making informed decisions based on needs and wants.

Head Cashier

Lowe's
02.2008 - 04.2015
  • Taught employees fundamentals of register use, merchandise scanning and customer service.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.

Education

Certificate - Massage Therapy

Greenville Technical College
Greenville, SC
12.2009

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making

Timeline

Assistant Manager

LL Flooring
05.2024 - 09.2024

Production Line Worker

Native Packaging
10.2022 - 05.2024

Merchandise Associate

Lowe's
07.2020 - 10.2022

Appliance Sales Specialist

Lowe's
04.2015 - 07.2020

Head Cashier

Lowe's
02.2008 - 04.2015

Certificate - Massage Therapy

Greenville Technical College

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Heather Batton