Summary
Overview
Work History
Education
Skills
Timeline
Generic

Heather Beckman

Lakeville,MN

Summary

Dynamic server and shift supervisor at Red Robin, recognized for delivering outstanding customer service and enhancing guest engagement. Leveraged strong cash handling skills to streamline transactions, while training new staff to elevate team performance. Committed to maintaining a clean and inviting atmosphere, contributing to a memorable dining experience.

Overview

20
20
years of professional experience

Work History

Server/Bartender/Shift Supervisor

Red Robin
Apple Valley
08.2006 - Current
  • Delivered exceptional customer service by efficiently managing orders and addressing guest inquiries.
  • Collaborated with kitchen staff to ensure timely food preparation and delivery for optimal guest satisfaction.
  • Maintained cleanliness and organization of dining area, promoting a welcoming atmosphere for guests.
  • Assisted in training new servers on menu items and service protocols, enhancing team performance.

Education

High School Diploma -

Lakeville Highschool
Lakeville, MN

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement

Timeline

Server/Bartender/Shift Supervisor

Red Robin
08.2006 - Current

High School Diploma -

Lakeville Highschool