Nicole Ray
Service Prioritization
Yuba City,CA
Summary
Motivated to seek and maintain a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
Work History
Server, Bartender, Shift Supervisor
Olive Garden
Yuba City, CA
08.2021 - 12.2023
- Cultivated warm relationships with co-workers and guests.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner
- Completed cash and credit card transactions accurately using POS software.
- Resolved conflicts between employees to maintain positive and productive work environments.
Para Educator /Manager of School Cafeteria
Winship Schools
Meridian/ Robbins Ca
08.2019 - 06.2021
- Developed and implemented engaging lesson plans to keep learner attention.
- Chose materials and developed lesson plans to enhance skills for individual students.
- Collaborated with adults and children to provide safe and educational experience.
- Built relationships and communicated with parents to provide best learning environment for children.
- Fostered student curiosity and interest through creative hands-on activities.
- Planned and prepared breakfast snacks, and lunches for the school students.
- Cleaned after each meal and prepared for next meal.
Bartender/Shift Supervisor
Applebee's Grill + Bar
Woodland Ca & Yuba City
02.2016 - 08.2019
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Set up bar for operation, obtained cash bank, and stocked service bar.
- Kept bar presentable and well-stocked to meet customer needs.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Independent Contractor
Dental Hygiene Committee of California
Sacramento, CA
05.2013 - 06.2015
- Transferred fingerprints from outdated system into state of California's new system.
- Ran / researched any misdemeanor or criminal activity for registered dental hygienists.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Proven ability to learn quickly and adapt to new situations
Group Class Fitness Instructor / Cycle Instructor
California Family Fitness
Roseville, CA
02.2005 - 03.2016
- Created structured and innovative fitness programs to be executed in small to large group atmospheres.
- Managed group fitness classes of up 40 members.
- Monitored participant progress and provided positive reinforcement to support goal achievement.
- Demonstrated modified routines with regressions and progressions to meet diverse fitness levels.
Education
Medical Assistant Certification - Medical Assisting
Sutter County Career Training Center
Yuba City, California03.2024
Certification - AHA Basic Life Support/ CPR/ Fire Safety
American Heart Association
2023
Skills
- Hospitality service expertise
- Guest Relations Management
- Strong Work Ethic
- Service prioritization
- Exceptional customer service
Timeline
Server, Bartender, Shift Supervisor
Olive Garden
08.2021 - 12.2023
Para Educator /Manager of School Cafeteria
Winship Schools
08.2019 - 06.2021
Bartender/Shift Supervisor
Applebee's Grill + Bar
02.2016 - 08.2019
Independent Contractor
Dental Hygiene Committee of California
05.2013 - 06.2015
Group Class Fitness Instructor / Cycle Instructor
California Family Fitness
02.2005 - 03.2016
Medical Assistant Certification - Medical Assisting
Sutter County Career Training Center
Certification - AHA Basic Life Support/ CPR/ Fire Safety
American Heart Association
References
References
Lori Hubble
EO DHC
(916) 761-7727
Stevanie Pruette
Private Family Care
(916) 955-9558
Keyanna Varner
Co-Worker at Olive Garden
(530) 315-2271
Melinda Borja
Church Family Mentor
(530) 844-0542