Summary
Overview
Work History
Education
Skills
Timeline
References
Generic
Nicole Ray

Nicole Ray

Service Prioritization
Yuba City,CA

Summary

Motivated to seek and maintain a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

19
19
years of professional experience

Work History

Server, Bartender, Shift Supervisor

Olive Garden
08.2021 - 12.2023


  • Cultivated warm relationships with co-workers and guests.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner
  • Completed cash and credit card transactions accurately using POS software.
  • Resolved conflicts between employees to maintain positive and productive work environments.

Para Educator /Manager of School Cafeteria

Winship Schools
08.2019 - 06.2021
  • Developed and implemented engaging lesson plans to keep learner attention.
  • Chose materials and developed lesson plans to enhance skills for individual students.
  • Collaborated with adults and children to provide safe and educational experience.
  • Built relationships and communicated with parents to provide best learning environment for children.
  • Fostered student curiosity and interest through creative hands-on activities.
  • Planned and prepared breakfast snacks, and lunches for the school students.
  • Cleaned after each meal and prepared for next meal.

Bartender/Shift Supervisor

Applebee's Grill + Bar
02.2016 - 08.2019
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Set up bar for operation, obtained cash bank, and stocked service bar.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.

Independent Contractor

Dental Hygiene Committee of California
05.2013 - 06.2015


  • Transferred fingerprints from outdated system into state of California's new system.
  • Ran / researched any misdemeanor or criminal activity for registered dental hygienists.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Proven ability to learn quickly and adapt to new situations

Group Class Fitness Instructor / Cycle Instructor

California Family Fitness
02.2005 - 03.2016
  • Created structured and innovative fitness programs to be executed in small to large group atmospheres.
  • Managed group fitness classes of up 40 members.
  • Monitored participant progress and provided positive reinforcement to support goal achievement.
  • Demonstrated modified routines with regressions and progressions to meet diverse fitness levels.

Education

Medical Assistant Certification - Medical Assisting

Sutter County Career Training Center
Yuba City, California
03.2024

Certification - AHA Basic Life Support/ CPR/ Fire Safety

American Heart Association
2023

Skills

  • Hospitality service expertise
  • Guest Relations Management
  • Strong Work Ethic
  • Service prioritization
  • Exceptional customer service

Timeline

Server, Bartender, Shift Supervisor

Olive Garden
08.2021 - 12.2023

Para Educator /Manager of School Cafeteria

Winship Schools
08.2019 - 06.2021

Bartender/Shift Supervisor

Applebee's Grill + Bar
02.2016 - 08.2019

Independent Contractor

Dental Hygiene Committee of California
05.2013 - 06.2015

Group Class Fitness Instructor / Cycle Instructor

California Family Fitness
02.2005 - 03.2016

Medical Assistant Certification - Medical Assisting

Sutter County Career Training Center

Certification - AHA Basic Life Support/ CPR/ Fire Safety

American Heart Association

References

References

Lori Hubble

EO DHC

(916) 761-7727

Stevanie Pruette

Private Family Care

(916) 955-9558

Keyanna Varner

Co-Worker at Olive Garden

(530) 315-2271

Melinda Borja

Church Family Mentor

(530) 844-0542

Nicole RayService Prioritization