Olivia Jusko
Server/Bartender
Tallahassee,FL
Summary
Proven hospitality professional with extensive experience in enhancing guest experiences at Southern Proper Hospitality. Excelled in guest engagement and efficient workflow management, significantly improving service quality. Trained new staff, showcasing strong work ethic and hospitality service expertise. Skilled in safe food handling and POS systems, ensuring high standards of service and cleanliness.
Overview
5
5
years of professional experience
7
7
years of post-secondary education
Work History
Server/ Bartender/Shift Supervisor
Southern Proper Hospitality
Tallahassee , Florida
07.2022 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
FOH Team Member
Taco Mama
Auburn, AL
08.2021 - 05.2022
- Established welcoming atmosphere by greeting each guest warmly.
- Answered customers' questions, recommended items, and recorded order information.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Reset tables between guests by restocking low items and wiping down surfaces.
Server
Village Pizza and Pasta
05.2020 - 07.2021
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Education
Associate of Arts - Hospitality Management
Tallahassee Community College
Tallahassee, FL 08.2022 - 05.2024
Some College (No Degree) -
Auburn University
Auburn, AL 08.2020 - 05.2022
High School Diploma -
Maclay School
Tallahassee, FL 08.2016 - 05.2020
Skills
Strong work ethic
Safe food handling
Guest engagement
Hospitality service expertise
Timeline
Associate of Arts - Hospitality Management
Tallahassee Community College
08.2022 - 05.2024
Server/ Bartender/Shift Supervisor
Southern Proper Hospitality
07.2022 - Current
FOH Team Member
Taco Mama
08.2021 - 05.2022
Some College (No Degree) -
Auburn University
08.2020 - 05.2022
Server
Village Pizza and Pasta
05.2020 - 07.2021
High School Diploma -
Maclay School
08.2016 - 05.2020
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